WORK EXPERIENCE

Business Operations Associate

Hewlett Packard Enterprise

December 2013 – Feb 2015 Chennai, India

· Led a team of 6 people to develop web application and reporting tool to track and manage HP’s Assets across their global clients which became the primary asset management tool for the larger supply chain team. Made use of Agile methodology for developing the tool.

· Synthesized current business intelligence data to produce reports and presentations, highlighting insights and recommending changes.

· Facilitated development of application feature sets, positioning strategies, and contributing to enhanced application performance.

· Maintained dashboards and reports to monitor business metrics, ensuring data-driven decision-making.

· Drafted quarterly and yearly reports on company assets and financial metrics to assess successes and account for deficiencies.

· Regularly communicated project status, requirements updates, and risks to project stakeholders and management.

Business Systems Analyst

Hewlett Packard Enterprise

June 2011 - November 2013 Chennai, India

· Managed cross-functional team and stakeholder communication, prioritized functional and non-functional requirements, ensuring a comprehensive understanding of business needs and goals.

· Built and maintained operational dashboards using MS SharePoint to monitor various business KPI’s and report insights to the business.

· Provided the business stakeholders with reporting and decision support tools used as the basis for assignment and reallocation of asset management strategies.

· Partnered with the program manager and business owners to develop an automated reporting process using VBA that reduced the manual reporting work by 20-man hours per week. Software Engineer

Hewlett Packard Enterprise

Nov 2009 - May 2011 Chennai, India

· Developing software using .NET framework and writing applications to interface with SQL databases and Web services.

· Maintained existing software through bug fixes & enhancements.

· Managed software throughout SDLC and collaborated with team members to address issues.

· Involved in Unit & Regression testing of Asset Management tool.

· Developing a comprehensive test plan and assisting the Testing team in executing tests and validating the outcomes, maintaining status report and defect tracker for all testing activities.

· Conduct code reviews and apply performance improvements to enhance the project performance.

DHANYA

UDAYACHANDRAN

Business Operations Assoc.

adzow0@r.postjobfree.com

913-***-****

Overland Park, KS

Dhanya LinkedIn

EDUCATION

Masters

Software Engineering

Anna University, India

July 2004 - June 2009

Coimbatore, India

SKILLS

Excel/ VBA

SQL

Power BI

Agile Development/SCRUM

Leadership Experience

User Story

Requirements Gathering

CERTIFICATION

Certified Scrum Master (CSM),

2023

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