Alexis De Joy

386-***-****

adzouv@r.postjobfree.com

EXPERIENCE

July 2020 – March 2021

COSTUMER SERVICE REPRESENTATIVE, ACTIVUS

High volume inbound / outbound customer inquiries on client-based products, and appointments.

Data entry for unemployment/insurance claims.

Scheduling for client(s) appointments and meetings.

Maintained records for claim management.

May 2021 – November 2021

LEASING CONSULTANT, HICKORY KNOLL

Answering phones/customer service.

Scheduling appointments/customer report data/recertifications

Data entry/ medical records request

December 2021 – August 2022

MEDICAL RECORDS SPECIALIST, CVI

Patient care (vitals/medical appointment scheduling/ reports on intakes/outtakes of patient)

Phone calls

Audits

Legals

SSI

Record request, and data entry

August 2022 – March 2023

CARE COORDINATOR, GOFORWARD CLINICS

High volume patient/clinic phone, email and chat support.

Scheduling for clinic appointments, and meetings.

Dara entry/record keeping for clinic medical records, and prior authorization.

Maintained records, and company policies for insurance/patient support.

High volume pharmaceutical order support for clients.

ICD-10 coding, and prior authorization management.

EDUCATION

August 2014 – June 2018

BUSINESS MANAGEMENT STUDIES, SEABREEZE HIGH SCHOOL

January 2019 – December 2022

COSMETOLOGY/BUSINESS MANAGMENT/MARKETING, INTERNATIONAL HAIR ACADEMY

SKILLS

Scheduling Support

Data Entry/ Record Keeping

Microsoft Office Suite

Sensitive Data Management

Phone/Email Etiquette

Claims Management, and Support

Medical Services (CNA)

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