Customer Service High School

Sonia L Medina

*** ********** ***, ******* ** ***15

Phone number: 615-***-****

Email address: ********.**@*****.***

Objective

HOUSEKEEPING MANAGEMENT

To pursue my career in a work environment that will utilize and reinforce my technical skills and abilities. Additionally, to gain experience in the Service Industry where I can be excel in a leadership role.

Skills

Highly motivated and experienced candidate with background in the cleaning industry in the housekeeping, EVS, and Janitorial areas working with people with different ethnics and cultural background. Excellence customer service with English knowledge and fluently in Spanish. Ability to work well in both, a team environment and individual environment.

Employment

Waymore’s Guest House and Casual Club, Nashville, TN 2022 - Present

Housekeeping Manager

Accountable for the overall success of the Housekeeping Department.

Hire, Train, Discipline, and reward team members as needed.

Assist whit pre-opening process.

HHS Nashville, TN 2021-2022

Accountable for the hands-on daily operation of the Housekeeping Department.

Anticipate next day operation to ensure staffing levels meets demands needs.

Perform daily quality inspections.

Medina’s Cleaning Nashville, TN 2015-2023

House and Commercial Cleaning

Responsible for the cleaning individual personal homes.

Medical and Dental office cleaning and sanitizing.

Move-outs, renovation, special events, deep-cleaning.

Education

Ponce Vocational High 1993 – 1995

Electronic 1,200 Hours Certificate

Bernandino Cordero Bernard 1993 – 1995

High School Diploma

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