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NARENDRA SINGH

adzoqa@r.postjobfree.com

CAREER OBJECTIVE

Young, dynamic and international experience as an assistant manager & supervisor having about 10yrs in hospitalities managements experience from Kuwait to India, seeking to utilize my exceptional Customer Service and hospitality Skills to ensure all guests to experience their best find dining experience has excellent understanding of reservation Scheduling and Supervising dining room Staffs. Eager to learn and advance in the Hotel and Catering Management business. PROFESSIONAL HIGHLIGHT

INTERNATIONAL WORK EXPERIENCE

EDUCATION

LANGUAGES KNOWN

EXPERIENCE CERTIFICATION

Leaderships skills & Excellent interpersonal and social communication skills

Approachable & Strong Customer-service focus and hospitality Management

Strong ability to obtain guest satisfaction able to lead dining staff

Supervising and Motivating staff Managing the Social Media accounts

Decision-making skills & Communication with Polite and impressive expressions

Communicating with clients and evaluating their need & Specifications Al-wazzan Catering Koc. Group Restaurants in Kuwait. 2017 Presently.

Supervisor F&B. Service Department.

WORK EXPERIENCE OF INDIA

Worked as an Assistant manager F&B. Service department at big pitcher Foodale pvt. Ltd. Bangalore India for the duration 1year 7 months.

Worked as a senior Captain F&B. Service department at the Bangalore Blues Entertainment pvt. Ltd. Bangalore India for the duration 2yrs.

Worked as a Captain F&B. Service department at hotel Steads Fazilika Punjab India for the duration 1year

Worked as a waiter F&B. Service department at Krishna Continental Bhatinda Punjab India for the duration 1 year 2 months.

Completed diploma & Secondary Education from Uttarakhand India (Completed WES. Evaluation for Canada) (undergraduate BSc. Bachelor of Science from Rajendra college Bhatinda Punjab) (completed Computer Secretarial Management Course from ICSA International Institute Kuwait) Completed IELTS GEN. International English Language testing Systems. from British Council International English course (My Overall band Score is 5.5 out of 9.0) (known Arabic and Hindi)

Done whisky Tester Certificate from Ballantine’s with hospitality experience certificate and good knowledge about hospitality

As a

CONTACT ME

Address

Village town Raika

dist. Tehri Garhwal

Uttarakhand [249165]

Phone

91-844*******

965-********

Web address

https://www.linkedin.com/in/narendra-

singh-85831323b

PRO SKILLS

Management

Presentation

V-Logging

Coding

LANGUAGES

ENGLISH ● ● ● ● ●

HINDI ● ● ● ● ●

ARABIC ● ● ●

HOBBIE

PERSONAL SKILLS

Highly dedicated to the job and

goal-oriented

Well-organized with good time

management skills.

Ability to work under pressure.

great interpersonal and

communication skills.

Proficiency in Microsoft office

programs such as word and

excel.

Ability to work effectively for

long hours.

Customer service skills

Time management

A friendly Attitude

Ability to work to deadline

Organizational Skills

Product knowledge

Point of Sales Systems

Reservation Systems

Keeping Calm under pressure.

PERSONAL DETAILS

D.O. B :02-03-1994

Gender : Male

Civil Status : Married

Passport. NO : P7649494

Passport valid until: Jan

01,2027

REFERENCES

Mr. SK Asadul khan, as a

location manager at Koc. Group

restaurant in Kuwait.

Mobile no: (+91)- 97139293

(Email ID: adzoqa@r.postjobfree.com)

Mr. Ratul bhuyan. As an

operation Manager at the Black

peal bar Bangalore India.

Mobile no: (965)- 789-***-****

(EmailID:adzoqa@r.postjobfree.com

Roles and responsibilities

I am Responsible for a Variety of tasks including scheduling shift seating customers and caring for staff members they must also ensure that the place abides by all applicable laws and promotes an enjoyable dining experience with excellent customer service and excellent, interpersonal and social communication skills good knowledge of tableside preparation and strong ability to obtain guest satisfaction and coordinating with kitchen staff for timely service food & beverage,

Always greet and welcome guests promptly in a warm and friendly manner.

Always thanks and give fond farewell to guests conveying anticipation for their next visit.

Assist guest with table reservation.

Ensure guest are serviced within specified time.

Has a good knowledge of menu and presentation standards

Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

Able to anticipate any unexpected guest need and reacts promptly & tactfully

Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Serve food courses and beverages to guests.

Set tables according to type of event and service standards.

Record transaction / orders in Point of Sales systems at the time of order.

Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Check with guests to ensure satisfaction with each food course and beverages.

Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

Present accurate final bill to guest and process payment.

Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

Ensures that hotel brand standards and SOP's are consistently implemented. DECLARATION

I hereby declare that the above furnished information’s are true to the best of my knowledge,

Yours Faithfully,

Narendra Singh

Contact this candidate