As a ast. Restaurant manager
Resume:
NARENDRA SINGH
**********@*****.***
CAREER OBJECTIVE
Young, dynamic and international experience as an assistant manager & supervisor having about 10yrs in hospitalities managements experience from Kuwait to India, seeking to utilize my exceptional Customer Service and hospitality Skills to ensure all guests to experience their best find dining experience has excellent understanding of reservation Scheduling and Supervising dining room Staffs. Eager to learn and advance in the Hotel and Catering Management business. PROFESSIONAL HIGHLIGHT
INTERNATIONAL WORK EXPERIENCE
EDUCATION
LANGUAGES KNOWN
EXPERIENCE CERTIFICATION
Leaderships skills & Excellent interpersonal and social communication skills
Approachable & Strong Customer-service focus and hospitality Management
Strong ability to obtain guest satisfaction able to lead dining staff
Supervising and Motivating staff Managing the Social Media accounts
Decision-making skills & Communication with Polite and impressive expressions
Communicating with clients and evaluating their need & Specifications Al-wazzan Catering Koc. Group Restaurants in Kuwait. 2017 Presently.
Supervisor F&B. Service Department.
WORK EXPERIENCE OF INDIA
Worked as an Assistant manager F&B. Service department at big pitcher Foodale pvt. Ltd. Bangalore India for the duration 1year 7 months.
Worked as a senior Captain F&B. Service department at the Bangalore Blues Entertainment pvt. Ltd. Bangalore India for the duration 2yrs.
Worked as a Captain F&B. Service department at hotel Steads Fazilika Punjab India for the duration 1year
Worked as a waiter F&B. Service department at Krishna Continental Bhatinda Punjab India for the duration 1 year 2 months.
Completed diploma & Secondary Education from Uttarakhand India (Completed WES. Evaluation for Canada) (undergraduate BSc. Bachelor of Science from Rajendra college Bhatinda Punjab) (completed Computer Secretarial Management Course from ICSA International Institute Kuwait) Completed IELTS GEN. International English Language testing Systems. from British Council International English course (My Overall band Score is 5.5 out of 9.0) (known Arabic and Hindi)
Done whisky Tester Certificate from Ballantine’s with hospitality experience certificate and good knowledge about hospitality
As a
CONTACT ME
Address
Village town Raika
dist. Tehri Garhwal
Uttarakhand [249165]
Phone
Web address
https://www.linkedin.com/in/narendra-
singh-85831323b
PRO SKILLS
Management
Presentation
V-Logging
Coding
LANGUAGES
ENGLISH ● ● ● ● ●
HINDI ● ● ● ● ●
ARABIC ● ● ●
HOBBIE
PERSONAL SKILLS
Highly dedicated to the job and
goal-oriented
Well-organized with good time
management skills.
Ability to work under pressure.
great interpersonal and
communication skills.
Proficiency in Microsoft office
programs such as word and
excel.
Ability to work effectively for
long hours.
Customer service skills
Time management
A friendly Attitude
Ability to work to deadline
Organizational Skills
Product knowledge
Point of Sales Systems
Reservation Systems
Keeping Calm under pressure.
PERSONAL DETAILS
D.O. B :02-03-1994
Gender : Male
Civil Status : Married
Passport. NO : P7649494
Passport valid until: Jan
01,2027
REFERENCES
Mr. SK Asadul khan, as a
location manager at Koc. Group
restaurant in Kuwait.
Mobile no: (+91)- 97139293
(Email ID: ********.****@*****.***)
Mr. Ratul bhuyan. As an
operation Manager at the Black
peal bar Bangalore India.
Mobile no: (965)- 789-***-****
(EmailID:*************@*****.***
Roles and responsibilities
I am Responsible for a Variety of tasks including scheduling shift seating customers and caring for staff members they must also ensure that the place abides by all applicable laws and promotes an enjoyable dining experience with excellent customer service and excellent, interpersonal and social communication skills good knowledge of tableside preparation and strong ability to obtain guest satisfaction and coordinating with kitchen staff for timely service food & beverage,
Always greet and welcome guests promptly in a warm and friendly manner.
Always thanks and give fond farewell to guests conveying anticipation for their next visit.
Assist guest with table reservation.
Ensure guest are serviced within specified time.
Has a good knowledge of menu and presentation standards
Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
Able to anticipate any unexpected guest need and reacts promptly & tactfully
Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
Serve food courses and beverages to guests.
Set tables according to type of event and service standards.
Record transaction / orders in Point of Sales systems at the time of order.
Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Check with guests to ensure satisfaction with each food course and beverages.
Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
Present accurate final bill to guest and process payment.
Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
Ensures that hotel brand standards and SOP's are consistently implemented. DECLARATION
I hereby declare that the above furnished information’s are true to the best of my knowledge,
Yours Faithfully,
Narendra Singh
Contact this candidate