Customer Service Data Entry

Michelle Vitiello

Yucaipa, CA *****

adzoms@r.postjobfree.com

+1-213-***-****

Seeking a challenging position in a fast paced environment where my experience and creativity can be utilized. I believe my skills and enthusiasm will be an asset to any company. Ultimately, I hope to advance into a management position.

Authorized to work in the US for any employer

Work Experience

Retail Reset Merchandiser

Apollo Retail Specialists

May 2018 to Present

Reset store shelves,rotate product, repack merchandise, stock new merchandise,remove out of code merchandise. Help make shelves look appealing to customers. Office Manager

Clevelin Masonry - Covina, CA

November 2005 to September 2012

Conducted weekly payroll reports

● Maintained payable and receivable accounts

● Coordinated appointments and material deliveries Customer Service

Fry Steel Company - Santa Fe Springs, CA

January 1999 to June 2005

Customer Service Lead

● Supervised data entry operations

● Allocated resources for daily department needs

● Staff scheduling

● Provided support to other departments

Executive Assistant

Michael Roelle Plumbing - Azusa, CA

July 1996 to October 1998

Established strong lines of communication with clients

● Project scheduling and monthly summary reports

● Maintained vendor and customer relations

● Invoicing, payroll and account reconciliation

Education

High school diploma

Glendora High School - Glendora, CA

Skills

• Collaborates well with others for optimum performance

• Great customer service skills

• Organizational skills

• Data Entry

• Office management

• Switchboard systems, and multi-line telephone systems

• Proficient in Windows 95/98/ME/XP, Microsoft Office, Internet and e-mail.

• Typing 66 wpm

• Ability to carry out projects through completion

• Microsoft Excel

• Customer Service

• Microsoft Office

• Typing

• Receptionist

• Scheduling

• Payroll

• QuickBooks

• Customer support

• Communication skills

• Help desk

• English

• Office experience

• Planograms

Languages

• English - Expert

Assessments

Call Center Customer Service — Highly Proficient

March 2020

Applying customer service skills in a call center setting. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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