William Learned Resume/Supervisor –Team Leader

adzokx@r.postjobfree.com 229-***-**** · Lawrenceville, Georgia 30043

An improvement driven Manager and Team Leader excelling in developing top performing employees during 15+ years of management; demonstrated excellence in meeting quality standards throughout 20+ years in the transportation and freight delivery business. Results-oriented professional relishes new challenges and enjoys achieving quality targets and meeting multiple deadlines. Collaborative communicator focused on building relationships with colleagues at all levels, as well as customers from every walk of life and culture. Enjoy leading and coaching teams, modeling exceptional delivery standards, administrative oversight, safety standards, regulatory adherence, and integrity while promoting partnerships across business lines. Areas of Expertise include:

Management & Administration

Problem-solving & Complaints

Transportation & Freight

1.Hazardous Material Handling

2.CDL-A w/TX end

3.Records Management

4.MS Office Suite, AS-400

5.Staff Training & Leadership

6.Problem Resolution

Dispatch software Xata, Tmw, etc

Professional Experience

First Fleet Inc. . Norcross, Ga 08/20 - present

Dedicated Transportation Solutions Provider working directly with customers to deliver goods through a dedicated fleet and picking up returns from customers.

●Terminal Manager

●Manage the daily operations by Planning, dispatching, Monitoring routes and driver Logs(24 hour operation)

●Managing Payroll, Billing, Invoices, Equipment Maintenance, and scheduling of loads and equipment

●Communicating with customer any issues or concerns pertaining to the on-time delivery and evaluating route planning and issues arising due to Traffic Flow, HOS, Customer workflow, and any delays incurred on daily and/or weekly basis

●Tracking Various Metrics and reporting back to customers in order to find more cost effective solutions .

●Recruiting, Training, Disciplining, and Terminated of employees and support staff, including Hostlers

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●Estes Express Athens, ga 03/20 - 08/20

●Local P/D Delivery driver

●Will be required to operate all types of equipment to perform all safety functions, including, but not limited to, operating manual transmission, chaining tires, etc. and must be skilled and qualified to drive in all types of terrain, routes and environmental conditions.

●Responsible for safely operating a tractor/trailer in the transportation of freight in accordance with Company, Federal, State and Local laws with regard to run times and Federal Motor Carrier Safety Administration (FMCSA) regulations

●Must adhere to all FMCSA requirements of those holding a Commercial Driver’s License

●Maintain records required with compliance with local, state and federal regulations

●Comply with all requirements for safe and legal transportation of hazardous materials

●Insure security of equipment and cargo

●Conduct pre-trip and post-trip inspections to ensure safe working conditions of the tractor and trailer prior to each trip and at the end of each trip

●Check gauges and visual indicators for malfunctions, ensure seal or lock on trailers and conducts inspection of vehicle before and during trips to determine problems that may be occurring

●Promptly report all maintenance problems to Fleet Services and/or supervision

●Verify unit numbers versus paperwork given and report any discrepancies to your supervisor

●May be required to use in-cab technology, to include electronic logs and other items

●May be required to drive different schedules and work the dock based on business needs

●As approved by Safety, will be allowed / needed to run over-the-road on occasion, as dictated by business needs

●Provide professional and courteous service to our customers and the general public

●Will assist where needed based on business requirements: Dock work to include loading/unloading freight, Customer site loading/unloading freight

●Regular attendance is required.

●This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

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●First Fleet Inc. . Dublin, Ga 02/2019 - 03/2020

●Dedicated Transportation Solutions Provider working directly with customer to deliver goods through a dedicated

●fleet and picking up returns from customers.

●Fleet Manager

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●Manage the daily operations by Planning, dispatching, Monitoring routes and driver Logs

●Managing Payroll, Billing, Invoices, Equipment Maintenance, and scheduling of loads and equipment

●Communicating with customer any issues or concerns pertaining to the on-time delivery and evaluating route planning and issues arising due to Traffic Flow, HOS, Customer workflow, and any delays incurred on daily and/or weekly basis

●Tracking Various Metrics and reporting back to customers in order to find more cost effective solutions .

●Recruiting, Training, Disciplining, and Terminated of employees and support staff

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●XPO Logistics Lawrenceville, Ga 11/18 – 2/19

●Freight Operations Supervisor /City Dispatcher

●Dispatch P/D drivers by assigning customer pickups and coordinating arrival times back at service center to ensure on time departures of Line Haul operations

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●AAA COOPER TRANSPORTATION · Atlanta, Georgia · 2014 – 1/18

●Transportation solutions provider with directly operated facilities in the Southeast, Southwest, and Puerto Rico with coverage into Canada, Mexico, and across the Globe.

●Dock supervisor

●Ensure safety of all employees

●Ability to resolve conflict

●Make recommendations to Terminal Manager on advancement opportunities and disciplinary suggestions of terminal employees

●Plan deliveries using the Inbound Planning Tool

●Schedule Drivers to meet customers' expectations with efficient workloads

●Communicate with customers, and company employees on delivery concerns

●Ensure customers requirements are being met

●Enter Customer Pickup Request

●Assign Pickups to the Appropriate Driver

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●Demonstrated excellent organization and time management skills to plan and schedule deliveries, manage company and shipping documents while complying with company standards as well as state and federal legislation. Document shipment quantities and types using bills of lading, delivery receipts and tally sheets. Duties include manual and hand loading, and unloading of trailers, alone or with assistance. Execute and enforce compliance with commercial motor vehicle operation safety regulations and laws. When required, support supervisor in managing business operations.

●Key Accomplishments:

●Established and continue to grow strengthened business partnerships between AAA Cooper and our customers through quality service, on time deliveries, and initiating effective communication.

●Successfully completed training as supervisor, and supported Supervisor in management as ‘backup’ supervisor.

●PENSKE LOGISTICS · Buford, Georgia· 2013-2014

●A logistics solutions leader offering customized, comprehensive transportation management services.

●Operations Supervisor

●Led operations and supervised staff in a call center that supported freight delivery logistics. Responsibilities included monitoring truck runs, private fleet, business costs, and load volumes, while maintaining customer directives and quality standards. Directed staff and equipment scheduling.

●Key Accomplishments:

●Identified new private fleet opportunities during daily order reviews.

●Achieved company service standards while remaining on budget.

●CENTRAL TRANSPORT · Conley, Georgia· 2010 to 2013

●A national transport company with 200 customer services centers across 45 US States and Canadian Provinces.

●Dock & Yard Supervisor

●Directed inbound and outbound freight, supervised team of drivers, and managed cross-docking operations.

●Key Accomplishments:

●Coached and motivated drivers to achieve shipping, quality, customer service and productivity targets.

●Modeled company culture of excellence by providing outstanding service to internal and external customers.

●Achieved or exceeded Key Performance Indicators while creating a safe work environment, and adhering to state and federal DOT/OSHA Guidelines.

Education & Training

Management Certificate (120 hours)

UNIVERSITY OF GEORGIA Athens, Georgia

Certified Smith System Trainer/Instructor, Smith System, Arlington Texas

Smith System Driver Safety Training Certificate, Smith System, Arlington, Texas

Completed Supervisory Training, AAA Cooper Transportation, Albany, Georgia

15+ Years Management Experience 20+ Years Transportation Experience

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