Varunvir (Varen) Sidhu, MHA

732-***-**** adzoku@r.postjobfree.com www.linkedin.com/in/varensidhu

SUMMARY

Dedicated healthcare professional interested in pursuing healthcare administration and management to utilize knowledge, healthcare experiences and clinical skills from a front-line setting to improve patient health outcomes and patient experience. Interests include quality assurance, projects involving quality improvement to meet the standards of the HCO, lean six sigma methodologies, patient care quality initiatives and healthcare competencies. EDUCATION

Rutgers, The State University of New Jersey, New Brunswick, NJ Edward J. Bloustein School of Planning and Public Policy Master of Health Administration August 2023

• GPA: 4.0

• Lean Six Sigma Black Belt Certification

School of Arts and Sciences

Bachelor of Science- Double Major in Psychology & Nutrition May 2015 COMPETENCIES

• MS Office Suite • Quality Improvement and Measurement

• Medical Terminology • Patient Experience

• CPR/AED Certification • HIPAA Knowledge

• PeopleSoft • EMR/HER (including EPIC)

• Tableau • GHX

• Health Policy, Law, Code of Medical Ethics • Project Management WORK EXPERIENCE

RWJ Barnabas Health July 2021-Present

Customer Relations Specialist, Supply Chain-AP & Purchasing (March 2022- Present)

• Communicate with vendors to obtain product or service information including price, availability, delivery schedule purchase order details.

• Expedite delivery of goods to end users while acting as a communication liaison between end users and vendors and resolve service suspensions by expediting the payment process to ensure quality of care is upheld.

• Execute large-scale vendor account reconciliations by performing root cause analysis to pinpoint and resolve systemic invoicing issues.

• Achieved Key Performance Indicators for the department for 14 consecutive months by keeping an accurate log of all communications to be ticketed for accurate interaction tracking. Patient Access Process Improvement Project Leader, RWJUH-New Brunswick May 2023-August 2023

• Analyzed data to determine RCA using lean six methodologies, such as fishbone diagram, FMEA, future process map and Gantt Chart

• Created comprehensive patient demographic data collection training manual to educate, assess, and outline process for patient access registration representatives along with requested tools and resources

• Created new training plan and schedule for department to utilize to determine proficiency of each representative Mental Health Specialist, RWJUH-Somerset (July 2021-March 2022)

• Advised and assisted counseling adults and children with acute mental illness in a clinical psychiatric setting working with adults and children with acute mental illness in an inpatient psychiatric unit, with the utilization of extensive knowledge of major mental illnesses.

• Conducted client-centered needs assessments and skill-building workshops to enhance problem solving and promote positive interactions.

• Led psychosocial support groups, provided educational workshops, and developed community activities that foster healthy connections within inpatient populations.

• Engaged in evidenced based psychoeducation and skill-building activities.

• Documented activities through case notes and data entry and carried out behavioral plans of care.

• Performed mental health duties, including initial patient intake, facilitating groups, crisis support to distressed acute patients, and coordinating discharge.

• Assisted other Recovery Center staff with general milieu management throughout the shift as needed.

• Created diversional activities while keeping patient safety at the forefront. ComForCare HomeCare, Jamesburg, NJ January 2020-July 2021 Clinical Operations Manager, (September 2020-January 2021)

• Oversaw talent acquisition, including recruitment, orientation, training and retention of branch and office support staff.

• Provided oversight to ensure branch operated in compliance with all company and contractual requirements.

• Provided direction and guidance to branch and administrative employees to ensure workers compensation, unemployment claims are reported and handled appropriately.

• Facilitated team meetings weekly to develop, execute and monitor processes to ensure compliance and patient safety and troubleshoot patient/customer concerns or grievances.

• Prepared and presented monthly progress reports to Regional Director and company executives.

• Processed payroll and billing as needed.

• Adhered to all Medicare, Medicaid and HIPAA regulations and requirements, while always maintaining a high degree of confidentiality due to access to sensitive information.

• Maintained relations with referral sources and conducted community outreach initiatives. Clinical Care Coordinator (January 2020-September 2020)

• Reported to the Regional Director and consulted with patients and family to discuss their clinical needs.

• Educated patients about their clinical care plan intervention and detailed instructions while evaluating and documenting patient progress.

Quantum Integrators Group LLC, Princeton, NJ January 2018 - December 2018 Senior Talent Acquisition and Account Management

• Recruited, interviewed, and onboarded potential employees to work with vendor companies such as Google, Facebook and Comcast and acted as a communication liaison between potential candidates and vendor companies. Beth Israel Deaconess Medical Center, Brookline, MA September 2015-July 2016 Clinical Research Assistant, Cancer Mitigation

• Data mining and research in pathology of certain components determine its effect on the mitigation or amplification of carcinogenic cells in the human body and analyzed the effect on cell turnover and the possibility of new gene development/regeneration.

ASSOCIATIONS

Member, Graduate Society of Healthcare Leaders (GSHL), Rutgers University-Bloustein School Member, American College of Healthcare Executives (ACHE) Member, National Association of Health Services Executives (NAHSE) Member, iSay Foundation Istanbul Clinical Internship Program 2013 Delegate, 2nd World Congress on Ga-68-SWC 2013

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