High School Case Management
Resume:
Paul R. Harris
Human Services Professional
Dedicated to maintaining a position that permits me to use my interpersonal skills, excellent time management skills, and problem solving skills in the context of a stable and dynamic organization, and continue my commitment to being of service to various communities. *************@*****.***
Los Angeles, CA
Work Experience
Volunteers of America Los Angeles - Monitor
Dec 2018 - current Los Angeles, CA
● Completed all daily shift logs and required documentation to ensure client safety and compliance according to standard operating procedures.
● Assisted client program events to by ensuring set up, introducing community partners and promoting resource utilization to aid in obtaining permanent housing.
● Supported and collaborated with the clinical case management team for client acclimation to program site as necessary during intake process by reviewing program rules and other requirements.
● Compiled and developed community resources to assist clients in gaining independent living skills and promoting stabilization while seeking permanent housing.
● Collaborate with clinical team to promote wellness and autonomy with clients by supporting primary and secondary goals established to meet treatment plan. Victory Starts Now - Inspirational Manager
Oct 2018 - Present Los Angeles, CA
● Organized group activities specifically tailored to the needs of clients that promoted comradery and engagement.
● Enforced program policy and procedures to maintain safety and care of the facility by ensuring client adherence.
● Model VSN’s mission and core values in all communication and correspondence that demonstrates professional and respectful conduct.
● Enter shift data via electronic database as required during assigned shift, which is not limited to incident reports, group activity logs, maintenance request and other pertinent facility information.
● Document all self administered medications via medication logs for all clients. Fair Opportunity for Change Inc. - Lead Monitor
Mar 2017 - Oct 2018 Los Angeles, CA
● Interacts with internal programs, clinical/support staff and external sources such as school, community, or Probation/ Parole personnel as applicable.
● Observes and reports any unusual behaviors or potential areas of conflicts between residents and reports this to the Director of Housing Services.
● Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
● Assist clinical staff with resident intakes, inventory of personal belongings and room assignments.
● Participate in staff meetings to provide input towards program and team development that supports professional and organizational growth.
Community Minded Business - Monitor
Feb 2016 - Sept 2016 Compton, CA
● Monitors activities to assure the home is maintained adequately for the comfort, use and privacy of all clients.
● Oversee facility safety operations in coordination with communication with management staff per daily shift requirements.
● Document hourly client headcount and room checks according to established program policies.
● Provide dignity, respect, and professionalism to every client.
● Perform safety checks of all entrances and/or exits every hour during assigned shift. Education
Compton High School - High School Diploma Los Angeles, CA Skills
Document Preparation Complex Problem Solving,
Customer and Service Oriented, Computer proficient, Conflict Resolution /Desculation techniques Compassionate with teamwork skills, Intake / assessment knowledge Knowledge of case management principles. Excellent time management Skills Effective communication skills References Available Upon Request
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