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Business Systems Analyst

Location:
Charlotte, NC
Posted:
September 13, 2023

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Resume:

Colyn Brace

***** ***** **** *********, *.C. ****4 980-***-**** adzoka@r.postjobfree.com

Experienced consultant with years of delivering sustained results and effective change for a host of businesses. Using a host of databases and methodologies I’ve supported projects and ensured we met all target due dates, external, internal requirements and project milestones.

EXPERIENCE:

Business Analyst Bank of America 01/4/2023 - 02/08/2023

Supported AML, Persons at Risk and other compliance implementations. Gathered data related to each concern from the Business Owners to create User Stories for the project team and worked with Technology Teams to ensure implementations were completed to meet the stakeholders needs. All efforts were tracked and supported using SharePoint, JIRA, MS Excel, SQL (created data tables via ‘create table’ statements, consolidated databases via SQL JOIN command).

Business Execution Consultant Wells Fargo via ARTech 05/17/2022 - 10/07/2022

Support assigned/ongoing operational and compliance changes to ensure successful implementation. As Execution Lead, tracked Corrective Actions in Execution Phase. Worked with BU to understand the issues and create a User Stories to present to the team. Also supported the support customer remediation process in the execution phase for Customer Remediation Center of Excellence Team. Databases used JIRA, SharePoint Support, ORBIT, SQL and excel. Maintained SharePoint site to ensure that all documents were up to date. SQL used primarily to accumulate/analyze data which in some cases databases had to be joined using statements.

Pharmacy Technician United Health Group Processed prescriptions. 12/20/2021 - 05/16/2022

Business Support Associate Wells Fargo via ATR International 05/2021 - 12/2021

Provided support to the Wells Fargo Auto Team. Using Wells Fargo On Line Forms Database I ensured that forms, letters, emails were compiled correctly in MS Excel spreadsheets in accordance with Wells Fargo’s compliance requirements. Ensured that the internal drives stored the most recent documents, letters, emails and webpages. Successfully maintained the teams excel spreadsheets in SharePoint. Also ensured that the management teams were provided status updates on a daily basis. Maintained SharePoint site to ensure that all documents were up to date.

Business Systems Support Consultant Wells Fargo via Collabera 12/2019 - 12/2020

Supported Business Process Modeling Team. Coordinated meetings to gathered user stories to understand their process requirements. Created and updated current future process flows/maps. Completed Intake Assessments to create change tickets internal business groups. On a daily basis used iGRAFx, JIRA, SQL (created data tables via ‘create table’ statements, consolidated databases via SQL JOIN command. and MS Excel to track data and the progress of efforts. I also worked with quality assurance and legal teams to ensure that we met all internal and external requirements. Maintained SharePoint site to ensure that all documents were up to date.

Business Systems Consultant Wells Fargo Business Systems Consultant. 01/2014 - 08/2018

Provided consultation to Wells Fargo business groups, developed user stories, current and future state process flows/maps. Supported projects improved operational efficiencies for discretionary and non-discretionary processes, evaluated productivity, and developed tracking procedures for Wells Fargo Service Centers. Assisted in the redesign of operational systems where I analyze production data, design, developed and conducted testing prior to implementation. Also supported our BCP Planning, quarterly tests, call tree testing and updates to the plan. Created the documentation to ensure that we met BCP and internal and external requirements. Maintained and created SharePoint, IAM, iGRAFX, BPM and other critical databases.

Transactional Print Support, Tech. Analyst III Wells Fargo 01/2009 - 01/2014

Provided technical support for Wells Fargo Service Centers Wide Print Format. Assisted in the successful completion of projects for the acquisition and the testing of hardware/software. TSO, MVS SME, zOS Trainer. Maintained SharePoint Team Site, iGRAFX, Employee Access Management and other critical databases. Created and maintained SLA and BCP Databases. Supported quarterly BCP efforts, testing, implementation and documentation. Also supported our BCP Planning, quarterly tests, Call Tree Testing and updates to the plan. Created the documentation to ensure that we met BCP and Federal Government regulatory requirements.

Transactional Print Ops Analyst Wachovia Print Operation Trainer/Lead 02/2003 - 12/2009

EDUCATION:

Livingstone College Salisbury, NC Bachelor of Science (BS) Major: Business Administration Minor: Accounting

SKILLS / EXPERIENCE:

MS Office 365 VISIO Excel SDLC Elements Business Process Management/Modeling SQL JIRA iGRAFx EPM Process Management SharePoint Tableau Agile Triage/BCP Evergreen Tool SharePoint Admin Project Management Support/Methodology PAC2000 Change Management InfoPath Technical Writing Budget Forecasting AIM CPOE Partnerships Service Level Agreement PAC20000 BRD/EDR MVS TSO Business Continuity Planning Purchasing



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