PHONE
adzoiy@r.postjobfree.com
WEBSITE
www.behance.net/MarianaBolzani
www.marianabolzani.com
MARIANA GREUB
**** ****** ******** **, *******, CA, UNITED STATES SUMMARY As an Enablement Strategist with over 15 years of experience and a Proven track record of collaborating on and driving People programs that move the organization towards success. I focus on designing and leading teams to implement effective learning solutions that drive behavioral change to improve performance and people's productivity, which leads to successful business outcomes. I prioritize experimental and role-based curriculum design to surpass traditional training methods. Additionally, I have extensive experience in staff development, process improvement, productivity enhancement, and performance management. HIGHLIGHTS
15+ years of experience in designing and leading data-driven learning solution programs that drive performance and behavioral change in global operations Analytical and strategic thinker with a proven history of designing and leading the execution of strategic enablement programs across a broad range of talent programs GTM in Sales, Marketing, Customer Success, and Technical enablement in SaaS environment. Persuasive communicator with consultative selling skills to identify opportunities, overcome objections, building relationships and trust.
A motivated leader building strong relationships and managing personnel to build and deliver, high-quality learning solutions.
A roll-up-the-sleeves doer, one who lives with a high sense of urgency and out-of-the-box thinking and infuses others with the same.
SKILLS Learning and Development, principles, methodologies, and strategy (ISD, ADDIE, SAM) Organizational Effectiveness
Performance management and enablement
Onboarding program design and implementation
Role-based curriculum design
Design Thinking methodology
Experience with competency models, career ladders, and development frameworks Program Management
Internal and Customer-facing education programs
Blended & Microlearning approach
Stakeholder Management (VPs & C-level)
Knowledge Management Strategy
Kirkpatrick Levels of Learning measurement
LMS & CMS strategy
Mind Tickle, Adobe Suite, Articulate, Captivate, Vyond, and Camtasia, Oracle Guide Learning Jira/Confluence/Monday/Asana
EDUCATION NATIONAL UNIVERSITY
Master's // Applied Behavior Analysis //
2023 – 2024
SNHU
Bachelor's // Animation, Interactive Technology, Video Graphics and Special Effects // 2017 – 2021
EXPERIENCE LEARNING DESIGN STUDIO LLC
Remote // Owner and Consultant
Founded an enablement consulting business to support companies of all sizes by building an end- to-end strategy to launch enablement activities. Provided expertise in competency mapping, skill building, Onboarding Programs, Talent Management, DEI, sales processes, knowledge management, and adoption of tools.
Supporting businesses to operationalize learning and development strategy and building and managing a portfolio of engaging and impactful programs and experiences. Lead and provide support with designing and developing blended learning solutions, implementing learning measurement (Kirkpatrick Evaluation Model), and hiring and managing contract workers.
Focusing on blended learning approach including: ILT, VILT, Microlearning, JobAids, Mobile learning etc.
Clients include
Deel
Uber
Group A+
Oracle
Terumo
Souza Cruz Tabaco
Ghirardelli
Activision/Blizzard
06/2014 – present
DEEL INC
Remote // Sr. Program Manager
Joined Deel to revamp a global employee onboarding program to support new hires and company-wide projections of doubling in size by the end of FY22. Planning and developing short and long-term roadmaps, prioritizing projects, and managing timelines and impact on concurrent training programs Lead instructional designers and trainers team to deliver a strategic onboarding journey. Redesigned and executed a new hire onboarding strategy, framework, and roadmap that met project milestones.
Collaborate with the Chief of Staff and heads of People, Revenue Operations, Support, HRBPs, Marketing, and Product to develop enablement initiatives from onboarding to ongoing development.
Developed a scalable onboarding program plan to onboard employees in all continents across multiple time zones.
Overseeing all aspects of the onboarding experience, including design, implementation, communication, facilitation, and metric reporting. Run metrics-focused initiatives in partnership with Revenue Ops to ensure that Sales teams were ramping up quickly and increasing time to effectiveness. Analyzed and interpret key performance metrics, identify opportunities to deliver impact through a variety of enablement programs
02/2022 – 05/2023
Achievements:
Program revamp decreased turnover rate by 28%.
Implemented a pre-onboarding plan that reduced onboarding time and decreased support tickets sent to the people team.
Delivered a multiple milestone roadmap on time, meeting all required OKRs. Achieved 97% internal satisfaction rate by EOY F22. Implemented a scalable onboarding plan that successfully moved the company from 500 to over 1,200 employees in FY22.
ORACLE CLOUD INFRASTRUCTURE
San Francisco, CA // Sr. Partner Enablement Lead
Joined the OCI TechOps team to rebuild the Enablement function, focusing on designing and implementing the Enablement Program to support OCI Engineers, OCI Partners, and End- customers from onboarding to ongoing development.
Worked closely with Oracle University Leadership to design and deploy customer-facing training Supported the OCI's Customer Success team in identifying learning gaps and developing training and enablement solutions.
Advise OCI leadership (Directors, SVPs) on a strategy to build and deploy training for over 10k employees and 4K business partners.
Responsible for developing strategy and defining headcount, team structure, and L&D roadmap. Designed and led the execution of a roadmap that includes enablement programs to support onboarding and ongoing development.
Work collaboratively with Product Management, TechOps, Customer Success, DevOps, and IT to plan and execute end-to-end enablement initiatives. Achievements:
Designed and implemented a role-based Customer-First Evangelism Program for the entire OCI community, including lectures, code labs, projects, self-paced pathways, and brown bags. Played the Curriculum Manager role in cross-functional collaboration with Oracle University tp to set up standards for the partner enablement program. Implemented the Tech Ed learning plan to support service teams ongoing development. 02/2021 – 02/2022
LEARNING DESIGN STUDIO LLC
Antioch, CA // Owner / Learning Consultant
Funded an Enablement Consulting business to support companies of all sizes with building an end-to-end strategy to launch enablement activities. Providing expertise in GTM, Competency Mapping, Skill Building, Onboarding, Sales Processes, Knowledge Management, and tools adoption.
Support business to operationalize learning and development strategy and help building and managing a portfolio of engaging and impactful programs and experiences. Provided support with designing and developing blended learning solutions, implementing learning measurement
(Kirkpatrick evaluation model), as well as hiring and managing contractor workers Some clients include Uber, Facebook, Group A+, Oracle, Blizzard, Deel Inc. 06/2014 – present
WAYMO - GOOGLE X
Sunnyvale, CA // Sr. Learning Consultant
Supporting Self-driven operations Program Managers by running needs analysis to validate business needs and design learning interventions.
Analyzing post-training data to report business impact and effectiveness of deployed learning solutions.
01/2019 – 06/2019
Supported the revamping of the TechOps onboarding program. Built & promoted usability tests to validate eLearning templates to speed development Developed and implemented OJT (On Job Evaluation)
PETRUZ INC
Concord, CA // Onboarding Manager
Developed the onboarding strategy to onboard the Sales and Customer Care teams in the Americas (Canada, USA, and South America) in partnership with Sales and HR. Created a training program for new hires with over 100 employees participating within 6 months of launch, reducing ramp time from 3 months to 1 month. Developed and implemented a sales enablement strategy to increase the number of new deals by 20% in Q1, resulting in an additional $2M in revenue for the company. Managed external vendors to create eLearning modules on products and services, increasing customer adoption rates by 10%.
Oversaw the creation of marketing collateral, including whitepapers, case studies, webinars, etc., increasing lead generation by 50%.
06/2016 – 09/2019