Customer Service Delivery Driver
Resume:
Erin Stuart
Martinez, CA
************@*****.***
Authorized to work in the US for any employer
Work Experience
Delivery Driver/Lead
Nabis - Oakland, CA
July 2021 to September 2023
In this roll I trained 30+ delivery drivers in the span of two years. Our duties consisted of
• Communicating with Distribution Manager regarding daily deliveries
• Maintaining a professional and friendly demeanor in the presence of customers
• Confirm all orders that are packed on the delivery vehicle and accurately mark the departure/arrival times on shipping manifest
• Complete necessary deliveries to internal and external dispensaries
• Confirm order accuracy with customers and verify order is consistent with invoice; count the inventory with the Store Manager or Inventory Manager
• Responsible for collecting accurate payments as needed. For external accounts, responsible for counting and verifying cash payments
• Obtain signatures on shipping manifest before departure of facility to verify receipt of product
• Pick up product from cultivation/manufacturing sites
• Daily maintenance and vehicle inspections
Starbucks Manager
Safeway - El Cerrito, CA
October 2014 to June 2021
Responsible for all inventory and ordering for my department Ranked Top 3 in District
managed 6 staff employees
Prepared all Starbucks products to company standard. Stayed compliant in regards to food preparation and safety Drove employee moral by role modeling good habits and excellent customer service Most requested barista at the location because of product expertise and charismatic personality. Deli Shift Leader
Luigis Delicatessen - Concord, CA
April 2013 to April 2014
Prepared sandwiches to individual order of customers Sliced cold meats and cheese by hand and machine
Selected and cut bread such as white, whole wheat and rye Placed meat, filling and garnish, such as chopped onion, lettuce, and tomato Prepared salads and coffee
Provided catering assistance in food preparation and service Shift Leader
Quiznos - Brentwood, CA
June 2009 to December 2013
Structured and Maintained a clean work space
Cleaned and organized eating and service areas
Accepted payment from customers, and made change when necessary Responded to written and telephone requests for food orders Opened and closed restaurant
Assistant Manager
Cheese Steak Shop - Pittsburg, CA
November 2002 to April 2009
Executed daily operations and sales reports
Trained and managed 10 or more employees and achieved significant improvements in productivity Investigated and resolved complaints regarding food quality, service and accommodations Monitored compliance with health and fire regulations regarding food preparation and serving Assistant Manager
3 Lakes Grocery and Deli - Littleton, NC
May 1996 to August 2002
Estimated food and beverage costs, requisitioning and purchasing supplies Stocked and priced merchandise
Did monthly inventory
Education
Business
Halifax Community College - Weldon, NC
1996 to 1997
High school diploma or GED
Skills
• Purchasing
• Barista Experience
• Coffee Experience
• Inventory Control
• Classroom experience
• Training & development
• Driving
• Cashiering
• Management
• Supervising Experience
• Budgeting
• Analysis skills
• Merchandising
• Customer service
• Sales
• Driving
• Supervising experience
• Training & development
• Cash register
• Shift management
• Hospitality
• Teaching
• Delivery Driver Experience
• Leadership
• Presentation Skills
• Assistant Manager Experience
• Recruiting
Certifications and Licenses
ServSafe Food Manager Certification
April 2017 to April 2021
Non-CDL Class C
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