Pharmacy Technician Customer Service
Resume:
Darlene Acosta
Bank Teller - Pharmacy Technician
Hartford, CT 06106
adzohk@r.postjobfree.com
Bank Teller with 4 years if experience working for TD Bank (Glastonbury,CT) Pharmacy Technician with five years of experience working at Charter Oak Health Center (Hartford, CT) and at Saint Francis Hospital (Hartford, CT).
Authorized to work in the US for any employer
Work Experience
Bank Teller
TD Bank - Glastonbury, CT
November 2017 to January 2021
Provided customers with high level of service, privacy and confidentiality, and friendly, welcoming attitude. Handled all transactional services, including bank deposits, monetary withdrawals, financial transfers, verifying customers, admitting them to their safety deposit boxes, opening and closing vaults and other bank transactions.
Pharmacy Technician
Arrow Pharmacy - Hartford, CT
2011 to July 2016
Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist; Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs; Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations;
Protects patients and employees by adhering to infection-control policies and protocols; Organizes medications for pharmacist to dispense by reading
medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies; Maintains records by recording and filing physicians' orders and prescriptions; Generates revenues by calculating, recording, and issuing charges; Ensures medication availability by delivering medications to patients and departments; Prepares reports by collecting and summarizing information; Contributes to team effort by accomplishing related results as needed.
Eligibility Specialist
ACS - East Hartford, CT
2009 to 2011
Processed application for State of Connecticut Insurance (Charter Oak, Husky A and Husky B; Screened clients for Department of Social Services Programs
(Husky and Medicaid); Assisted clients with obtaining required verification for determining eligibility; Data enter document verification of eligibility into State systems; Answered customer service issue on clients questions and complaints via phone call.
Swimming Instructor
Hartford Board of Education - Hartford, CT
2006 to 2008
Provide competent, safe instruction using recognized lead-up skills as established by our profession and nation aquatic agencies; Plan and effectively organize class time for maximum practice. This is accomplished through weekly lesson plans; Teach with encouragement and positive reinforcement; Provide for consistency in instruction by working each assigned period.
Education
Capital Community College - Hartford, CT
2004 to 2005
Bulkeley High School - Hartford, CT
1999 to 2003
Languages
• English and Spanish - Fluent
Certifications and Licenses
Phamacy Tech License
Pharmacy Technician
March 2018
Additional Information
SKILLS
Supply Management, Organization, Integrity, Reporting Skills, Attention to Detail, Dependability, Creating a Safe, Effective Environment, Quality Focus, Supply Management, Analyzing Information, Informing Others
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