Post Job Free

Resume

Sign in

Customer Service High Level

Location:
Douala, Littoral, Cameroon
Posted:
September 13, 2023

Contact this candidate

Resume:

CURRICULUM VITAE

PERSONAL INFORMATION

NAME: MONDE

SURNAME: MINNETTE NALOKA

DATE AND PLACE OF BIRTH: 10/02/1995 AT BUEA

NATIONALITY: CAMEROONIAN

STATUS: SINGLE

SEX: FEMALE

TEL: 677 761 672/ 658 429 199

EMAIL: adzogq@r.postjobfree.com

EDUCATIONAL PROFILE

YEAR

INSTITUTION

CERTIFICATION

PALCE

OBTAINED

2005

ECOLE POPULAIR YOYOUNG

E DE

FIRST SCHOOL LEA CERTIFICATE

VING

DOUALA

2010

PRES BYTERIAN G SECONDARY SCH

IRLS'

OOL

ORDINARY LEVE CERTIFICATE

L

LIMBE

2013

GOVERNMENT BILI HIGH SCHOOL

NGUAL

ADVANCED LEV

CERTIFICATE

EL

MUEA_BUEA

2018

I'INSTITUTE

UNIVERSITAIRE DU DE GUINEE

GOLFE

HIGHER NATION DIPLOMA

AL

DOUALA

PROFESIONAL EXPERIENCE

MONTH

/

YEAR

TYPE

PLACE

ACTIVITIES

02/06/2016-15/08/2016

CUSTOMER SERVICE( INTERNSHIP)

CECAW( MICROFINANCE) DOUALA

ASSISTING CLIENTS IN MOUNTING LOAN FORMS AND INCHARGE OF DAILY COLLECTION

03/05/2019 -11/04/2020

LEGAL SECRETARY

BOME AND PARTNER( LAW FIRM) DOUALA

-ASSISTED THREE LAWYERS AS THEIR DEDICATED SECRETARY FOR TWO YEAR

-MANAGED DAILY ADMINISTRATIVE TASKS, INCLUDING RUNNING OF ERRANDS AND SCHEDULING APPOINTMENTS.

-PREPARED AND ORGANISED LEGAL DOCUMENTS. ENSURING ACCURACY AND CONFIDENTIALITY.

-PROVIDED EXCEPTIONAL CUSTPMER SERVICE TO CLIENTS AND GUESTS ENSURING A POSITIVE AND WELCOMING ENVIRONMENT.

16/09/2020-10/11/2021

SALES AGENT

E-COMMERECE SITE(SELLAMQUICK)

-ENGAGED WITH CLIENTS THROUGH ONLINAND CONCEE PLATFORMS SUCH AS CALLS AND WHATSAPP.

-MAINTAIN A HIGH LEVEL OF PRODUCT KNOWLEDGE TO ADDRESS CLIENTS INQUIRIES AND concerns effectively

07/09/2022-04/09/2023

SECRETARY/BURSAR

PRIMARY SCHOOL

-EFFECTIVELY MANAGED ADMINISTRATIVE DUTIES, INCLUDING MANAGING FINANCES, MAINTAINING PUPILS RECORDS.

-COMMUNICATED WITH PARENTS AND STAFF, ENSURING EFFECTIVE AND TIMELY INFORMATION FLOW.

-IMPLEMENTED EFFICIENT FILING SYSTEMS, RESULTING IN IMPROVED ORGANISATION AND ACCESSIBILITY OF IMPORTANT DOCUMENT.

SKILLS

EXCELLENT ORGANISATIONAL AND TIME MANAGEMENT ABILITIES

PROFICIENT IN MICROSOFT WORD

STRONG INTERPERSONAL AND COMMUNICATION SKILLS, BOTH VERBAL AND WRITTEN

DETAIL ORIENTED WITH A HIGH LEVEL OF ACCURACY IN PERFORMING ADMINSTRATIVE TASKS

PROACTIVE PROBLEM SOLVER WITH A POSITIVE ATTITUDE AND A STRONG WORK ETHIC

GOOD IN COMMUNICATION AND A GOOD LISTENER

LANGUAGE

ENGLISH: FLUENT

FRENCH: AVERAGE

HOBBIES:

SPORT

SWIMMING

MUSIC

EXTRA CURRICULA ACTIVITY

•BAKING OF CAKE

REFERENCE

•BARISTER SELAMO TERENCE

•MRS ASTA ABBO

•ETONGWE JENNET NASALE EPSE EYAMBE

DATE. SIGNATURE 13/09/2023



Contact this candidate