+281-***-****

adzogh@r.postjobfree.com

Houston, TX 77072

ALICIA MOUTON

AM

Warren Easton Charter High School - New Orleans, LA

High School Diploma May 2000

Sales Management

Customer Service

Communication

Active Listening

Relationship Building

Public Speaking

Client Onboarding

Competitive Analysis

Product Knowledge

Problem Solving

Time Management

Team Collaboration

Attention to Detail

Goal Setting

Customer Retention

Sales Reporting

Market Research

Networking

Multitasking

CRM Software

Client Needs Assessment

Inventory Management

Client Feedback Analysis

Analytical Thinking

Experienced in sales, adept at delivering exceptional customer service, and skilled in providing personal assistance. Proven track record of driving revenue growth through effective sales strategies. Demonstrated ability to build rapport with customers, identify their needs, and recommend tailored solutions. Detail-oriented and organized, with a knack for multitasking and managing diverse tasks. Committed to fostering positive client relationships and contributing to team success.

Proficient in various sales techniques, from prospecting to closing, with a history of consistently achieving and surpassing sales targets.

Skilled at building strong and lasting relationships with clients, understanding their preferences, and delivering exceptional service.

Deep understanding of product features, benefits, and applications, enabling accurate and persuasive product presentations.

Excellent at prioritizing tasks, managing schedules, and meeting deadlines, ensuring smooth workflow and optimal productivity.

Meticulous in managing records, processing transactions, and ensuring accuracy in all interactions to uphold a high standard of service.

Proficient in working collaboratively with colleagues, sharing insights, and contributing to team goals through open communication and cooperation.

Virtual Assistant Jan 2023 - Current

A.M. PRO Services

Streamlined communication and enhanced productivity by coordinating schedules, emails, and appointments seamlessly.

Implemented innovative organizational systems, resulting in a 30% reduction in information retrieval time.

Devised and executed a comprehensive social media strategy, doubling online engagement within three months.

Assisted in the development of a user-friendly website, improving the online presence and user experience.

Collaborated with cross-functional teams, facilitating knowledge sharing and enabling smooth project execution.

Certified Notary Public Sep 2021 - Current

State of Texas, US

Implemented and refined document verification protocols in accordance with state regulations, resulting in a 20% increase in verification accuracy.

Introduced streamlined processes that reduced document processing time by 30%, contributing to improved efficiency and client satisfaction.

Enhanced data security by implementing advanced encryption measures, ensuring the confidentiality of sensitive information during notarization.

Teacher’s Aide/Paraprofessional Jul 2020 - Dec 2022

Alief ISD, Houston, TX

Collaborated proactively with lead teacher to address behavior challenges, contributing to a well-managed classroom and positive student experiences.

Adapted instructional materials and activities to accommodate individual learning styles, maximizing student comprehension and engagement.

Independent Sales Associate Jan 2020 - Current

Legal Shield, US

Employed a versatile range of sales techniques tailored to individual customer preferences, resulting in a consistently high rate of objection handling and enhanced customer satisfaction.

Provided personalized guidance to an average of 50 customers daily, adeptly assisting them in locating specialized items and offering valuable insights for tailored projects.

Successfully tracked and managed a vast inventory of over 10,000 items, meticulously validating stock levels, SKU accuracy, customer exchanges, and processing daily returns.

Records Technician Mar 2018 - Dec 2018

Professional Alternatives- Hilcorp, Houston, TX

Achieved a 20% reduction in data retrieval time by identifying and addressing bottlenecks in the electronic file retrieval process.

Devised and implemented a comprehensive data backup and recovery plan, safeguarding critical records against potential losses.

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