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Project Manager Customer Service

Location:
Naples, FL, 34112
Posted:
September 13, 2023

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Resume:

OLGA PALACIOS

**** ***** ******, **********, ** *5448

Cell: 707-***-**** ● HM: 707-***-****

adzoga@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Meticulous attention to details; skilled in understanding legal systems and outcomes; able to define points of interest and assisting in reaching a final equitable goal, through research, analyses, planning, organizing, prioritizing, coordinating, negotiating, time management, and implementation. Committed to meeting deadlines; bilingual/Spanish, read, write, interpret, and translate. INTERPERSONAL BUISNESS SKILLS

Dedication to challenging, demanding, and arduous work; a teamwork spirit; ability for flexibility and adaptability; ability to “think outside the box,” asking questions others are afraid to ask; ability to listen, communicate, and build relationships to accomplish set goals.

COMPUTER SKILLS

MS Office Suite, including Word, Excel, PowerPoint, Access, and Outlook; SoftPro, Yardi and AppFolio (Real Estate, Web-based property management and accounting software for both commercial and residential properties); Adobe Acrobat, Photoshop, and Corel Draw; Online marketing. EDUCATION

John Jay College of Criminal justice: B.S., Behavioral Science Hudson Community College: A.A., Business, with emphasis on Public Relations and Customer Service Academy of Stenographic Arts: Certificate, Paralegal Santa Rosa Community College: Certificate, Mediation and Conflict Resolution WORK EXPERIENCE

Experience in Business, Social Services, Finance, Human Resources, Apartment Leasing, Apartment, Management and Tax Credit Compliance; Accounts Payables/Receivables, and Income Statements; Paralegal Services, i.e., preparing legal actions and documents in accordance with Federal, State, and County Court guidelines; Experience Interviewing, Performing Assessments, Counseling, Mentoring, Community Outreach, Advocacy, and Customer Service.

EMPLOYERS

Robert Half International: Leasing Agent/Community Manager/Tax Credit, February 2019-Present JWilliams Staffing: Leasing Agent /Community Manager, October 2016 to February 202019 Community Development Commission/Section 8, Housing Program Specialist, February 2016- October 2016 Palco Innovations: Project Manager, December 2013-February 2016 Resources & Solutions, Unlimited: Project Manager, January 1999-December 2013 Columbia Healdsburg General Hospital: Patient Advocate, September 1997- December 1999 Burbank Housing: Community Manager, May 1995-September 1997



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