Customer Service Business Development

John Delisi

440-***-**** – *********@*****.*** - Concord, OH

Objective

Individual looking for an outside sales position, where I can apply my relationship building and persuasion skills. Looking for a company that prioritizes promotion and continued growth.

Education

Cleveland State University 2018 –May 2023

Bachelor of Arts- Business Management

Lakeland Community College 2015 -2018

Associate of Arts Degree

Work History

Progressive Insurance, Mayfield, OH (Remote) April 2023-Present

Consultant- Sales Trainee

•Build trust by understanding the unique needs of our customers and offering the best insurance solutions to meet those needs with the goal of selling policies.

•Educate customers on our insurance products and services while identifying opportunities to sell additional products.

•Build relationships with existing customers

•Generate new leads and business

Park Place Technologies, Mayfield Heights, OH September 2022- December 2022

Business Development Representative

●Cold calling, networking and marketing to generate new leads for business

●Set up presentations for sales appointments

●Build relationships with C Level Executives to close deals

●Finished trainings at top of class

Lake County YMCA, Painesville, OH 2015 – 2021

Customer Service Representative/Building Supervisor/Sports Instructor

●Give tour to potential members, handle any member issues and front desk duties

●Open and close building, maintain building safety and maintenance

●Teach youth sports

●Promoted from Sports Instructor to Customer Service/Building Supervisor within 2 years.

Additional Information

Volunteer Work

•Painesville Concord Youth Basketball

•Head Basketball Coach/Assistant Coach - Oct 2016 – 2021

•OHSAA Basketball Official 2020-Present

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