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certified medical assistant, customer service

Location:
College Park, MD
Posted:
September 13, 2023

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Resume:

Natalie Scanlon

**** ********** **., *******, *** York 10918 845-***-**** adzog0@r.postjobfree.com EDUCATION

B.S., Neurobiology and Physiology Expected: May 2025 Minor in General Business

University of Maryland, College Park, MD

College of Computer, Mathematical, and Natural Sciences GPA: 3.600

WORK EXPERIENCE

Server, Tuxedo Country Club, Tuxedo, NY May 2022 - Present

• Open and close the restaurant, take orders, serve members, set up and break down events, and ensure a positive dining experience for guests

• Memorize daily specials and answer questions about the menu, accommodate to ensure guests amusement, use the POS system to enter orders and process transactions

• Train new waitstaff each week

RESEARCH EXPERIENCE

Peer Research Mentor January 2023 - Present

FIRE: First-Year Innovation and Research Experience, Addiction Science Stream, College Park, MD

• Lead 40 first-year students in analyzing research and developing a research poster to present to colleagues and faculty

• Act as a resource for students to direct questions and discuss thoughts and ideas of professional nature

• Guide students in the CCN lab and follow research protocol ethically and efficiently Undergraduate Research Assistant August 2021 – Present Addiction Science Research Lab, College Park, MD

• Analyzed research to investigate the relationships between a variety of factors and substance use disorders and presented findings to around 150 faculty members and colleagues

• Explored neurocognitive and affective mechanisms to interpret the impact of racial adversity stress on substance use and health

• Conduct human-subject research in the CCN lab and contribute to an NIH funded research project LEADERSHIP EXPERIENCE

Service Chair, Alpha Chi Omega Philanthropy Committee November 2022 – Present

• Plan and execute community service and philanthropy activities for members Fundraising Chair, Alpha Chi Omega Finance Committee November 2022 – Present

• Manage funds raised through community service and philanthropic events Volunteer, Color Away Your Worries, Chester, NY June 2019 - Present

• Organize fundraising efforts and coordinate purchase of art supplies and food pantry items for pediatric cancer patients and their families

SKILLS

Certifications: Certified Medical Assistant (CMA). Certified Phlebotomy Technician (CPT). Human Subject Research and Responsible Conduct of Research by the Collaborative Institutional Training Initiative (CITI). Technical Skills: Electroencephalographic (EEG), Electrocardiogram (EKG), even-related potential (ERP), and peripheral physiological measurement techniques. Basic knowledge of SPSS software. Communication Skills: Customer Service skills, interpersonal skills, decision making and conflict resolution.



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