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Customer Service Executive Assistant

Location:
Merritt Island, FL, 32899
Posted:
September 13, 2023

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Resume:

JUSTIN ERWIN

*** ********* **. *** * St. Marys, GA. 31558 · 860-***-****

adzodv@r.postjobfree.com

Objective: To obtain a position where I can apply my diverse experience in teaching, executive support, customer service, and technical skills, all while further developing my education and contributing to the success of the organization.

CLEARANCES

2021-2026

ACTIVE TOP SECRET CLEARANCE, DEPARTMENT OF DEFENSE (EXPIRATION 2026) EXPERIENCE

MAY 2019 – MAY 2023

ELECTRONICS TECHNICIAN - NAVIGATION, UNITED STATES NAVY

• Maintained, repaired, and calibrated navigation and communication equipment onboard Navy ballistic submarines

• Inspected and cleaned various components, replacing defective parts, repairs, and procedural troubleshooting

• Assist in the planning of routes for underway operations

• Electrostatic Gyro Navigator (ESGN)

• Central Atmosphere Monitoring System (CAMS)

• Radio Detection and Ranging (RADAR)

• Electronic Chart Display and Information System (ECDIS-N) SEPTEMBER 2018 – MAY 2019

SERVER, SOZO SUSHI LOUNGE

• Provided excellent customer service to guests, including taking orders, presenting menu items, and processing payments.

• Maintained cleanliness and organization of dining areas, ensuring a pleasant atmosphere for guests.

• Assisted in managing inventory levels of food and supplies, and processed orders with suppliers.

FEBRUARY 2014 – FEBRUARY 2016

EXECUTIVE ASSISTANT, VONGSAY ENTERPRISE

• Coordinated and scheduled executive meetings, travel, and events

• Managed incoming and outgoing correspondence, including email and phone calls

• Prepared reports, presentations, data analysis, and other material for executive review AUGUST 2011 – NOVEMEBER 2013

2

INVENTORY CONTROL SPECIALIST, FOOTBALL FANATICS

• Maintained inventory levels by conducting physical counts, reconciling discrepancies, and reporting findings to management.

• Utilized warehouse management software to track inventory movement and conduct transactions.

FEBRUARY 2008 – FEBRUARY 2015

BALLROOM DANCE INSTRUCTOR, FRED ASTAIRE DANCE STUDIOS

• Taught ballroom dance classes to individuals, couples, and groups of various experience levels

• Created choreography for performances, weddings, and competitions

• Managed registration and billing, provided superb customer service to clients JANUARY 2007 – JANUARY 2009

3RD SHIFT STOCKER, WAL-MART SUPERCENTER

• Applied price stickers to merchandise and stocked shelves in compliance with standards and specifications.

• Conducted inventory counts and reported findings to management.

• Utilized handheld scanners and management software to track inventory movement. EDUCATION

JULY 2021 – CURRENT

BACHELOR OF SCIENCE IN AERONAUTICS, EMBRY RIDDLE AERONAUTICAL UNIVERSITY

2.5 GPA, Deans list 2022

FEBRUARY 2017

ASSOCIATE OF ART, FLORIDA STATE COLLEGE AT JACKSONVILLE JANUARY 2010

GENERAL EDUCATIONAL DEVELOPMENT (GED), FLORIDA STATE COLLEGE AT JACKSONVILLE

SKILLS

• Electrical Troubleshooting and Repair

• Attention to Detail

• Excellent customer service skills

• Ability to work in fast-paced environments

• Ability to follow protocols and procedures

• Experience working in a team environment

• Continuous learning and self-growth

• Proficiency in Microsoft Office Suite

ACTIVITIES & PASSIONS

• Poetry

3

• Competitive Billiards

• Yoga

• Volunteering

• American Ballroom Bronze Teacher Certification

REFERENCES

Available upon request.



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