Briana Crawley
Detroit, MI *****
***************@*****.***
Patient Care Associate with over 8 years of experience, seeking a fulltime position. Versatile team player, eager to learn and contribute my experience in the Patient Care field. Knowledge in medical terminology, certification in Phlebotomy, Home Health Care and Nursing Assistant. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Phlebotomy Technician
Corewell Health - Dearborn, MI
March 2023 to Present
• Identifying patients via ID, medical record or other means
• Drawing blood using needles and other equipment
• Labeling samples correctly and send them for testing PCT (Patient Care Technician)
DMC Sinai-Grace Hospital - Detroit, MI
September 2022 to March 2023
• Proven experience as patient care technician,Trained in phlebotomy, vital signs measurement and dialysis treatment,Excellent knowledge of patient assistance and care procedures,Working knowledge of relevant equipment (catheters, needles atc.),Committed to health and safety standards, Empathetic and approachable, Successful completion of PCT training program with certification is required,CPR certified Home Health Aide
Henry Ford Hospice - Bingham Farms, MI
August 2019 to January 2022
Visiting Hospice patients at their home to assist with bathing, personal care, vitals and drop off supplies needed to help families when I’m not there. Attend morning meetings, give updates on patients to the Director of Nursing, and collect supplies for families. Customer Service Representative
Dialog Direct - Troy, MI
July 2020 to April 2021
Provided primary customer support to internal and external customers. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.Processed customer adjustments to maintain financial accounts. CNA
Ohio Veterans Home - Sandusky, OH
February 2015 to June 2019
• Provided all daily living tasks to enhance quality of life for elderly patients. Assisted patients with daily functions. Assisted residents with bathing, dressing, feeding, lifting and transferring, range of motion. Resident's ADL documentations Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
PCT (Patient Care Technician)
Saint Mary's Regional Medical Center - Detroit, MI August 2013 to January 2015
Ensured HIPAA compliance. Under the direction of the Nurse Manager, or designee, the Patient Care Technician assists the work of the Registered Nurse to meet the needs of patients in order to provide safe, quality care.As needed, may also transport patients within the medical center and deliver and pick up specimens and prescriptions. Blood Draws, Patient ADL documentations.Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care
Education
License in Phlebotomy
Phlebotomy Express - Detroit, MI
July 2022 to July 2038
Diploma in Business Administration
OHIO BUSINESS COLLEGE - Sandusky, OH
2018 to June 2019
EHOVE CAREER CENTER - Milan, OH
2017 to 2017
Certificate
State Tested Nurse's Aide
High school diploma or GED
Skills
• Home Care
• Nursing
• Human Resources
• Driving
• Patient Care
• Guest Services
• Vital Signs
• Phlebotomy (3 years)
• ICU experience
• Hospice care
• Nursing home experience
• Dementia care
• Caregiving
• Alzheimer's care
• Catheterization
• Acute care
Certifications and Licenses
Certified Phlebotomy Technician
Additional Information
• Computerized Accounting
• Introduction to Business
• Word Processing
• Human Resource Management
• Professional Development
• Principles of Management