Tomas De Los Santos

STORE LEADERSHIP

ABOUT ME

• Self-starter retail and wholesale food manager

with well-rounded experience in multi-unit

merchandising environments, supervising entire

operations of retail and wholesale chain stores.

• Always committed to meeting sales targets and

satisfying customers' objectives.

CONTACT

adzobt@r.postjobfree.com

954-***-****

Licences & Certification

SERVSAFE CERTIFICATION

National Restaurant Association

Issued June 2016- Exp June 2027

EXPERIENCE

ASSOCIATED STORE TEAM LEADER

WHOLEFOODS MARKET

December 2017- Present

• In charge of controlling store finances (Budgets, P&L, margins, labor bands, sales projections, and

sales plan implementations.

•, HR (hiring, training, evaluations, granting raises, scheduling, firing, dealing with unemployment

claims, workman comp claims), Implementing

Regional and Global programs.

• Merchandising, Customer service, Organizing

and planning Team, Store Meetings, Team builds,

dealing with Safety, Sanitation, and Security.

• In charge of controlling store finances (Budgets, P&L, margins, labor bands, sales projections, and

sales plan implementations)

• HR (hiring, training, evaluations, granting raises, scheduling, firing, dealing with unemployment

claims, workman comp claims),

• Implementing Regional and Global programs,

Merchandising, Customer service, Organizing,

and store Team Meetings.

EDUCATION

City University of New

York-Herbert H. Lehman

College.

Bachelor of Business

Administration (B.B.A.),

Human Resources

Management/Personnel

Administration. Minor:

Education- 1989 - 1994

SKILLS

Bilingual Spanish Fluent

Sales Management

Retail

Inventory Manager

Income Statement

Forecasting

Merchadising

Hospitality

Strategic Planning

Budgets

Customer Retention

Sales

Hiring

Time Management

Training

SAFETY MAINTENANCE AND ENERGY

COORDINATOR.

THE FRESH MARKET: Feb 2016 - Jan 2018 Ft

Lauderdale.

• Investigate and report all accidents promptly

Handles safety concerns, sanitation issues, or

equipment maintenance repairs.

• Maintain safety and sanitation standards Ensure

equipment repairs are handled in a timely manner.

• Provide consistent and thorough training to all

new employees Facilitate monthly store safety

committee meetings.

• Prepare topics and maintain meeting records to

ensure safety.

GENERAL MANAGER:

GORDON FOOD SERVICE Jan 2011 - May 2015 ·

Hollywood Florida.

• Analyzed and interpreted trends to facilitate

planning;

using information technology to record sales

figures, for data analysis and forward planning.

• Dealt with staffing issues such as interviewing

potential staff, conducting appraisals and

performance reviews, as well as providing or

organizing training and development.

• Ensuring standards for quality, customer service, and health and safety were met.

• Resolved health and safety, legal, and security

issues.

• Responded to customer complaints and

comments.

• Managed and motivated a team to increase sales

and ensure efficiency.

• Managed stock levels and made key decisions

about stock control; * Analyzed sales figures and

forecasted future sales.

• Analyzed information technology to record sales

figures, for data analysis and

Store Director Store Director Winn

Dixie: Mar 2007 - Jun 2011 · Fort Lauderdale, Florida.

• Managed and motivated a team to increase sales

and ensure efficiency.

• Managed stock levels and made key decisions

about stock control.

• Analyzed sales figures and forecasted future sales.

• Analyzed and interpreted trends to facilitate

planning using information technology to record

sales figures, for data analysis and forward

planning.

• Dealt with staffing issues such as interviewing

potential staff, conducting appraisals and

performance reviews, as well as providing or

organizing training and development.

• Ensuring standards for quality, customer service, and health and safety were met.

• Resolved health and safety, legal, and security

issues.

• Responded to customer complaints and

comments.

• Organized special promotions, displays and

events.

• Managed and motivated a team to increase sales

and ensure efficiency.

• Managed stock levels and made key decisions

about stock control.

• Analyzed sales figures and forecasted future sales.

• Dealt with staffing issues such as interviewing

potential staff, conducting appraisals and

performance reviews, as well as providing or

organizing training and development.

• Conduct weekly meetings with department

managers to align the team and communicate

pertinent information.

• Coach, direct, and guide team members to enable

them to perform to their fullest potential.

Store Director ShopRite Supermarkets 2000 -

Apr 2007 ·New York City Area.

• Achieve or exceed operational budget (including

sales and profit), labor, and productivity goals;

control shrinks, labor, utilities, and other

operating expenses in all departments and total

store.

• Ensure that all departments are in stock and

implement and execute Company merchandising

guidelines effectively in order to meet customer

needs and accomplish sales objectives.

• Responsible for optimum freshness and quality of all products to achieve maximum sales and profit.

* Adhere to and enforce all Federal and state

regulations, as well as all Company policies and

procedures.

• Adhere to and enforce all physical safety and

security, sanitation, and food safety regulations; promote goodwill with respect to government

agencies and officials.

• Ensure proper staffing levels in each department within the store; select department associates and oversee the training and development of store

personnel.

• Effectively project and execute the store’s

succession plan to ensure sufficient bench

strength to meet current and future staffing needs.

• Maintain store housekeeping, cleanliness, and

sanitation of all departments and the total store.

• Maintain and promote the highest level of

customer service by ensuring prompt, friendly,

and courteous treatment of all customers.

• Responsible for the maximum utilization of store personnel through effective scheduling,

counseling, training, performance evaluation,

motivation, and supervision.

Contact this candidate