SHANNON MARIE OVERMILLER

OBJECTIVE:

To provide fine customer service and satisfaction in the Real Estate Sales Field with the experience of an extensive and extraordinarily successful Culinary Background. True passion for understanding the demands and needs of the current climate, market of the Real Estate Industry. Over 25 years in the Hospitality Industry, Innovations, and Sales Related Fields. Strong desire to ensure the visions and goals of the client and all those enjoying the needed and desired services are met with profitability, pride, passion, joy, efficiency, and integrity.

EXPERIENCE

Nov. 2021- Current: Keller Williams Metro Center. Alexandria VA.

Showing Assistant to numerous agents

Fully board certified, Real Estate Agent Licensed in VA.

Active Sentrilock

NAR/NVAR

DPOR

No restrictions or violations

Websites and Social Media Accounts Active

Real Scout, Zillow Premier Agent.

MLS Active

Member William Close Group Realty Team. 13 deals in 6 months.

Working knowledge of contracts and laws.

Native of DMV. Logistical Knowledge.

Attendee and host to Open Houses. Numerous NVAR events.

Customer satisfaction and follow up. Search criteria and alerts sent.

Communication to ensure client finds all possible matches and understand the current market and its demands.

Attendance at home inspections, final walk through, and buyer consultations.

Team WCG Realtor’s Best of 2022 Washingtonian Magazine

Nov. 2020- January 2022: Taqueria Picoso. Alexandria VA. 22314

Sous Chef.

Maintaining food cost and Labor.

Opening and closing duties.

Ordering, procurement.

Receiving and organization of deliveries.

Sanitation

Menu development.

All house food preparation.

Line Cook Shifts when needed.

Repairs and Maintenance

2019-2020: Adams Burch LLC. TriMark USA. Landover MD.

Solutions Salesperson- Account Executive: NOVA Territory.

•Outside Sales and Account Management. Customer Service Management.

•Annual and Quarterly Sales Goals Achieved.

•Cold- Calling and Warm-Leads, Hot-Leads, Developed with Follow up. Reviving Dormant Leads.

•Opened and Maintained Over 50 Accounts in 1st 6 Months of Employment (3 months on the road after 3 months training). 10 Successful Restaurant Openings.

•Merchandising and Presentation Skills. Marketing Strategies.

•Collaboration Skills with Team at Adams Burch and TriMark Nationwide.

•Kitchen Equipment Design and Personal Culinary Experience Provided to Client.

•Solutions for Clients Specific Requests, Limitations. Offered Possible Primarily Unseen Opportunities. Trusted Relationships Forged.

•Customer Satisfaction and Follow Up Highest Priority. Understanding this Importance- coming from Personal Culinary Career Background. View of the Client.

•Hands on Assistance Onsite for Kitchen Installs, Deliveries and Opening Inspections for Clients.

•Product Sampling, Product Demonstrations. Onsite Product Training.

•Understanding Importance of Current Trends, Industry Changes and Product Availability.

•Costing and Quoting Proposals to Clients. Collections and Accounting.

•Product and Services Delivered in a Promised Timely Manner and In Good Condition.

•Adams Burch Showroom and Great Ideas Annual Trade Show Attendance Goals met.

•PPG Training- Project Profitable Growth Monthly Meetings to Implement Possible Product and Price Matching for Individual Client to Increase Profitability, Brand and Cost Efficiency on Accounts. Best Solutions for the Client and Adams Burch by Proposing the Utilization of Core Preferred Vendor Products.

•Understanding of Maintaining Profitability after EBITDA for Company and Salary.

•Understanding of Importance of Efficiency in a High Pressure, Results Driven Field.

•Weekly Tracker Sales Reports Given. Weekly and Quarterly Sales Meetings Attendance.

•Product Knowledge Training from Over 100 Vendor Partners.

•Listening and Assessment Skills to Identify the Customer’s Needs and Solutions.

2016-2018 AUI Fine Foods- Albert Uster Imports. Gaithersburg MD.

Innovations Manager- Chef Savory

•International and Local Sourcing as Well as the Innovation of Entirely New Products to be Manufactured, Branded and Distributed as a “Private Label”. Exclusively for AUI Fine Foods.

•Calculation of Gross Profit Margin and Cost of Innovated Goods to be sold.

•To Meet the Specific Needs of Products in Various Industries- Airlines, Cruise Lines, Hotels. Bakeries, Contracted Food Service, Catering and Restaurants. Large Corporations including Amazon, Costco, Wholefoods, Google, Disney, and Starbucks.

•Quality Assurance Testing. Adjusting Formulas and Recipes of Products to Achieve Desired Results and Final Product.

•Marketing Campaigns including Photo Shoots and Catalog work.

•Demonstrations and Instruction to Clients and Sales Force.

•Food Labels and Nutritional Label Design. Product Nutritional Specification Sheets Design and Approval.

•Providing Solutions to the Sales Force for the Client by the Procurement and Innovation of Client’s Specifically Requested Products.

•Cocoa Lab Technician. Innovation, Culinary and Food Scientist Team Member.

•Quarterly and Annual Sales Meeting Presenter.

•Annual AUI Chocolate Cup Competition Culinary Team Member.

•Molecular Gastronomy Training in Spain- SOSA Foundation

•Food Show Attendance USA and Abroad.

• Demonstrator at AUI Fine Foods Booths at Trade Shows.

•International Contract Documentation, Negotiation, Costing, Marketing, Purchasing and Logistical Needs to bring innovated product into the US Market.

•FDA and Customs Regulations Understood and Adhered to.

•Development and Tested Best Methods of Shipping Solutions for Newly Innovated Products.

2005- 2016 The Majestic/Society Fair/Restaurant Eve/Eamonn’s/Virtue Feed and Grain- Eat Good Food Group LLC, Alex. VA.

Executive Chef/Culinary Director/Chef de Partie/Managing Partner.

•HACCP/ Health Department and Annual Fire Inspections.

•Oversaw all Departments: Bistro, Prep, Catering, Deli, Café, Cooking classes, Retail and Wine shop, Bakery, Prepared Meals. Menu Planning. Demonstration Kitchen.

•2 million in Sales Annually, with Maintaining Below 30% Food Cost and 15% Labor Cost.

•Seasonal, Sustainable Food Procurement and Support to Local Farms.

•Environmentally Friendly Packaging and Chemical Solutions.

•Full Menu Design and Implementation

•Maintained a Clean, Positive, Safe, Professional, and FUN Working Environment.

•Back of the House and F.O.H. Hiring and Staff Training, HR Functions with Staff.

•Monthly Full Inventories, and Weekly Budgeting Strategies Implemented.

•Washington DC RAMW (Rammy) Nominee: Rising Star-4 years running, Best Neighborhood Restaurant and Best Upscale Casual Restaurant.

•Member at All Culinary Events Washington DC, Fundraisers, and Charities.

•James Beard Guest Chef, NYC Beard House. 2010

• Guest Chef at The White House, 2014. Rising Star Chef Inductee. Les Dames De Escoffier Member. Women Chefs and Restaurateurs Member.

•Strathmore Museum Exhibit Honoree Portrait Chef. “Soul of A Tributary”

•Top Chef- Recruited for 4 Seasons, Chopped, Bar Rescue, Guys Grocery Games

•James Beard Participant and Attendee 2004, 2006, 2010 (Guest Chef)

•Numerous TV, Radio and Publications Appearances and Inclusions.

•Art Culinaire Feature, Food and Wine, Washingtonian, Food Arts, Capitol File Magazine.

2002-2005 Ristorante Tosca Washington, DC Pastry Chef, Sous Chef

•James Beard Participant and Attendee 2004.

•1st Female Recipient Awarded the Jean Louis Palladin Foundation Scholarship Fund.

•All Kitchen duties assigned and executed.

•Fluency on all stations

•Food and labor cost

•Inventory

•Scheduling and Training

•Sanitation

•Orders and acceptance

•Menu assistance

Email: adzo9e@r.postjobfree.com

Phone: 703-***-****

5840 Cameron Run Terrace Apt. 1116. Alexandria VA. 22303

Shannysellshomes.com adzo9e@r.postjobfree.com

EDUCATION: SKILLS: VOLUNTEER: CHARITIES: LANGUAGES

Education:

2000-2002: L’ Académie de Cuisine Gaithersburg, MD.

•Graduated with Honors. Culinary and Hospitality Degree.

• Guest Alumni Speaker and Student Market Basket Judge, Chef’s Round Table. Le Chaine Des Rotisseurs-Commis Judge.

Certifications:

Serve Safe. Northern Virginia Food Handler, DC Food Handler. DPOR, NVAR, Realtor’s License VA.

Skills:

Excel- Spreadsheets and Formulas, Power Point, Microsoft Office 365, IOS- MAC-Pages, Numbers, CRM, Remote Desktop, Zoom, Outlook, Video and Call conferencing. Skype for Business. Auto Quotes. Bright/MLS, Real Scout, Zillow Premier Agent App, Social Media Fluency.

Volunteer Work:

Alexandria Non-Profit for the Blind “First Look”, Sunrise Senior Living, Meals on Wheels-during Covid-19 Pandemic. OPH Animal Shelter. Project Second Chance – Paws in the Park Dog Adoption.

Charities:

St. Jude’s. Ovarian Cancer Fundraiser. Zoofari. No Kid Hungry. Fit for Hope. Share Our Strength. Carpenter’s Shelter.

Languages:

Spanish- Fluent, Italian-Understanding, French-Food Terms.

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