Sales Representative Call Center

Shannon Booth

**** *** ***** ****

Lula, Ga., ***54

404-***-**** ~ **********@*****.***

Professional Summary

Goal Oriented and dependable. Common sense gives me excellent administrative and decision-making abilities. I have exceptional communication and listening skills that yield solid relationships and respect. I work hard and strive to be helpful and a leader. I want to succeed and I believe that means helping co-workers be their best as well.

Experience: Globe Life Liberty National – Licensed Life and Health Sales Representative

January 2023-Present

I really enjoy helping people and this job allows me to do so. It is strictly commission, and with the economy being so tough, it is extremely hard to depend on this 100%. I have surprised myself at how well I have done. I believe it is because I am honest and genuine.

RV One – Sales Associate

September 2022-November 2022

I had to learn everything about RV’s and what made them special. When buyers would come in, I was responsible for knowing all the layouts and help them find the perfect RV for them.

Marlow’s Tavern - Server

November 2018-February 2022

I started at the Mall of Georgia location and was quickly promoted to closing server and trainer. When Covid hit, only a few servers were asked to stay because we were dependable, honest and took our responsibilities seriously Yes, it is food and not life-saving, but I understood the importance of a great service because I appreciate that spending your hard-earned money to eat out is something that should be treated as a privilege. I also work well with others. I was the “mom” of the group and well-respected because I care and want to see others succeed. I treat people with respect and kindness.

Longhorn Steakhouse - Server

October 2017-October 2018

It was my responsibility to ensure diners were having an enjoyable experience. I had no real knowledge of steaks, other than I loved them, but I made it a point to learn all I could so that I would be able to help them pick the perfect cut for them. I entertained my guests and learned their names so that I could create my own set of regulars. I also was appointed to handle events and special occasion dining.

ADP – Executive Assistant

September 1999-August 2017

I started as a temp in a call center and was promoted five times within 2 years. In sales, I was responsible for daily, weekly and monthly reports. I tracked sales for 300 sales reps across the Southeast. I supported the DVP and AVP by scheduling all their travel plans, managing their calendars and keep them abreast of goings-on within the company. The regional Admins reported in to me with reports and I ensured their work was completed/covered in their absence. I approved expenses, and kept us on budget as a division.

Skills

Microsoft Word, Outlook, Excel

MS Office Expert

60 WPM

Multi-tasking

10 Key

Zoom Meetings

Skype

Teams

MS PowerPoint

Education: Master’s in Marriage and Family Therapy – NCU 2020

Bachelor in Psychology – Argosy University 2018

Life/Health Insurance license- Pearson Vue

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