Administrative Assistant Social Media

BONNIE ROBERTSON

**** ******** **, *** ***,

Giddings, TX 78942

Cell: 979-***-****

adzo4o@r.postjobfree.com

CAREER OBJECTIVE

An opportunity to acquire a responsible position, providing dependable management, coordinating, administrative, technical, training, and consulting proficiency. Supporting the growth and profitability for an organization that provides challenge, encourages advancement, and rewards achievement with the opportunity to utilize my substantial education and experience, skills, and proven abilities.

SUMMARY OF EXPERIENCE

Versatile, goal oriented professional with 25 years of extensive experience working within numerous high-tech environments. Successfully worked up and beyond the position of Administrative Tech V to Media Technical Specialist and Manager. Expertise includes the ability to work independently and institute creative improvements that allow better management work. Applying self-motivation, strong time management, and interpersonal skills, instituted and conducted all phases of office procedures, organizing, and coordinating projects for maximum efficiency. Utilizing innovative research techniques and acquiring the nickname, "Information Lady," which was bestowed upon me by many of my engineering and technician colleagues within a high-tech environment. As Media Technical Specialist duties included drafting, editing, and publication of the extrapolated data for analysis. Also used skills in technical writing, computer consulting, training, troubleshooting, and a broad knowledge of many different types of office equipment and computers to provide support for the company, beyond my own division. Possessing an extensive knowledge in the administrative area and management, offering various skills that have been acquired in information technology; for example, computer consulting (whether it pertains to hardware or software) and custom services: designing, development of graphics, and web sites including E- Commerce, database construction, maintenance, and consulting. Continued to employ my administrative, computer, technical, and teaching skills diligently for improving the efficiency of operations. Always expanding my schooling by attending courses online through Shaw Academy online (invested in a Lifetime Contract). In the near future, another goal is to obtain my Bachelors of Communications degree, majoring in Information Technology within the next few years through Full Sail University Online, but in the meantime I am taking courses through Shaw University in Social Media Marketing and Web Design.

ADDITIONAL EXPERTISE

Due to the high level of integrity, as Editor of the Lithography Division’s internal web page, was entrusted with designing and publishing various highly confidential articles to this site. Promoted to editor for the Lithography division engineers, converting Word and PowerPoint documents to Acrobat PDF format in a high paced environment. Utilizing innovative image control and designing and producing multimedia CD’s and DVD/s for my division’s member companies. I began specializing in the development of high-tech presentations using advanced desktop publishing techniques, and various tools in Acrobat Exchange to publish documents and secure them for Express Publishing. Specializing in graphic design and multimedia, utilizing my expertise in designing, namely, art illustrations, animations, logos, brochures, newsletters, web design and conversions. Intermediate and advanced knowledge in the following applications, to name a few: MS Win 95, 98, 2000, NT, XP, and Vista, and Win 8.1., 10. Digital Trainer, Easy CD Creator Deluxe 5, Acrobat Exchange 4.0, Compose 4.02, PitStop, Enfocus Checkup, Enfocus DoubleCheck, Office 365 (Access, Excel, PowerPoint, Word, OneNote, Outlook), MS Money, MS Works 2003, Quicken, QuattroPro, FoxPro, Oracle, WordPerfect, Project 4, Lotus Suite, Filmmaker Pro, Illustrator, Portfolio 5.0, Wix, Image Pro Plus 3.01, AnalySIS 3.0.269, Corel Draw 10, PhotoShop, PaintShop Pro and Animation Shop, The Print Shop Pro, Amorphium, and Animation Shop, Photodeluxe, PhotoPaint, Canvas 6.0, and many other software packages.

Bonnie Robertson

August 13, 2023

Resume, Page 2

PROFESSIONAL HISTORY

03/2020 – Current - BCreationStudio Design - Owner/Designer -Web & Graphic Design/Desktop Publishing Giddings, TX/Remote

As owner/designer I have been working with clients on designing their website, creating blog content, desktop publishing, designing graphics, and promoting social media content. During this time I have also been attending classes at Shaw University for professional development. 03/2020 - 10/2022 TWC - Austin Texas Workforce Commission – Remote/Administrative III/Database Specialist- Austin, TX

Administrative Assistant Office duties such as: typing, copying, faxing, 10 key, database work, converting documents, relocating, and keeping up-to-date notes on daily procedures. Various software that I used on a general basis were Microsoft Office 365, Adobe, and Netfile, and Case Processor databases. Trained and worked in various areas of the Appeals Claims Department. Processed Appeal claims within specialized databases. Collecting, correcting, and searching for information and making sure claims were correct and moved to the specific areas. 10/2019-03/2020 I-Energizer/Maximus/Superior Healthplan - Data Entry Specialist – Austin, TX Worked on specialized databases researching, collecting and correcting information on Medicare/Medicaid and healthcare recipients. Also worked as a CSR enrolling customers in health plans

09/2018-09/2019 Combined Community Action/Giddings Public Library - Administrative Secretary/Receptionist/Librarian Bastrop/Giddings, TX Provided office and clerical work for food services such as creating and helping with reports, designing brochures, creating advertising packets, created and maintained filing systems, used fax machines, printers, and shredding machines.

Receptionist, helped customers find books, check in and out books, faxing, printing, helped customers with computer systems, logging on and off, scanning and computer problems. Reshelved and put books in proper order, maintaining clean and neat shelving. Purged old books, cleaned books and refurbished book covers, helped put together advertising packets and helped out wherever needed.

Programs used daily: Office 365 (Word, Excel, PowerPoint, Access, Notebook, Outlook, .and Publisher), customized librarian database, Google Chrome, Internet Explorer, and Firefox. 2001–2015 BCreationStudio Design - Owner/Designer/Sales/ComputerConsultant/Graphics/Web Design/Desktop Publishing - Austin/Giddings, TX

Providing professional and proficient computer consulting, helpdesk, desktop publishing, graphic design, static and dynamic web design, CBT’s (computer-based training), freehand drawings, presentations, brochures, newsletters, flyers, technical writing for manuals, and drawing illustrations and web design for various companies also doing volunteer work. Very diversified in the knowledge of computer software and hardware. Working with a variety of web and graphic software to name a few; WIX, Freehand 8.01, Fireworks 4, Dreamweaver 4 and Bonnie Robertson

August 13, 2023

Resume, Page 3

Flash 4.0, 5.0, and MX, MS Publisher, and FrontPage. Continue to train in Adobe software and actively using and continue to study HTML, XHTML, DHTML, JavaScript and many other popular types of software.

2000 – 2001 Freelance, Inc. – IT Recruiter/Manager - Remote/ NewYork/Niederwald, TX Hired by Freelance, Inc. stationed in France and New York City. Trained in New York for Recruiter position. Recruited in the Austin area. Company folded in the United States soon after the September 11th disaster and returned to France. The main office, at the time, was located in New York and was just down the street from the Twin Towers. 1995-2000 International Sematech R&D Company - Graphics and Media Technical Specialist/Editor/VARS Network Manager - Austin, TX Started Sematech as an Administrative Tech 5 and was promoted, creating a new position at International Sematech (a new division of Sematech), Media Technical Specialist. Supported engineers and technicians in The Lithography Division with administrative, technical analysis, computer troubleshooting, computer software and hardware consulting and training, and purchaser. Coordinated various startup events, division wide, by helping switch the Lithography division over to a new email system, (Outlook) and providing training and support. Also brought a new technology into the division and helped the engineers to convert over to electronic delivery of presentations instead of using foils, saving the company thousands of dollars, and the time spent at printers.

1993 – 1995 Ross Technology- Administrative Assistant/Purchaser/Coordinator - Austin, TX Held the position of Assistant to the Director of System Engineering. Assisted 12 engineers within a laboratory environment where computer prototypes are being built. As Purchaser for the Lab, purchased various electronic components and maintained inventory. Also repaired computer modules and surface mount components by soldering under dual microscopes. Assisted in heat sink analysis and placement on board

1993 – 1995 Jim Mattox (Prior Attorney General/Texas)-Database Analyst/administrator -Austin, TX Worked part-time evenings for Jim and Marta Mattox, designing, building, and updating a political database with FoxPro and Campaign Manager III. Set up a computer network for their office. As Administrative Secretary to Jim Mattox, typed various legal and political documentations. TSGLC (Texas Guaranteed Student Loan Corporation) and the Education Assistance Services, Inc. (EAS), and Key Collie, Oil, and Gas Attorney -Documentation Editor/Administrative Secretary – Austin, TX

Editing for TSGLC and EAS, writing a proposal of policies and procedures regarding the Ford Federal Direct Loan Program Loan Servicing Subsystem and related services. Utilizing my experience in desktop publishing, editing, and WordPerfect, administration, organization, computer hardware and software to help make the new office run more efficiently for the newly hired personnel. Designed and produced a variety of legal documents and forms using WordPerfect.

Bonnie Robertson

August 13, 2023

Resume, Page 4

Veterans LandBoard - Technical Writer - Austin, TX Utilizing experience in Corel Draw, Corel Flow, and Microsoft Office, designed and wrote the first Veterans Land Board (VLB) Information Resources Security Manual, Policies, Standards, and Procedures for Novell NetWare. Concurring with internal auditing, established the Policies and procedures security manual for the VLB in compliance with the DIR (The Department of Information Resources) and state auditing guidelines. Thomas Baker, Attorney at Law and Austin Radiology Associates - Administrative Assistant/Data Manager – Austin, TX

Performed analysis, retrieval, and evaluation of complex reports. Utilized computer and administrative skills in assisting in the development and design of the database, reports, forms, and designed graphics from data collected from the inspectors. Input and maintained tremendous amounts of data for tracking various companies’ inspections, interviews, and reviewed them for the division. Queried, mapped, and ran scripts to produce analytical reports of our division per deadline, and distributing them to various units and upper management. 1989 – 1990 Farmers Insurance Group - Supervisor/Computer Trainer/Tech Writer - Austin, TX Managed and trained employees to input insurance information into a customized computer system database. Developed a system operations training manual and trained our employees to expand the data entry operators’ abilities enabling them to work in a variety of areas. EDUCATION

2019 - current

- 2011-2012

11999-2000

Shaw Academy Online

Penn Foster University Online

Infotec – Austin

Social Media Marketing, Web Development, etc.

Studied Web Design

Certificates in: Microsoft’s Networking

Essentials, Administering WinNT 4.0

1995-1999

International Sematech – Austin

Manager’s Orientation, Basic Environment Safety,

and health (for FAB access), Outlook, Outlook

Advanced, Managing Stress in High Pressure Work

Environment, Time Mastery, Express Publishing,

handling Others’ Confidential Info, Project

Management Office ’97, Image Pro Plus, VARS-

(400 hours)

1997 Texas A&M University Engineering

Extension – Austin, TX

Certificates in: Semiconductor Engineering, Ion

Implant, Wet/Dry Etch, Photolithography, and

Chemical Vapor Deposition.(138 CEUs)

1994-1995 Ross Technology – Austin, Texas Trained in Dual Soldering surface mount components under microscope, Heat Sink

Analysis.

1991 Express Staffing Services (Electronics

School) - Austin, TX

Certificate in Electronic Assembly and Soldering

(equiv. of 9 months training)

1977 Fox Valley Technical Institute -WI

Certificate in Computer Applications and

1 year of Secretarial Science

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