PROFESSIONAL SUMMARY

WORK HISTORY

APOLOGUN OMEIZA

**, ******* ******, *****

080*-***-**** - adzo2o@r.postjobfree.com

To strive for excellence and precision at all times, while investing in work an enduring legacy and attaining professional distinction and proficiency. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

02/2021 – 08/2021 Volunteer Support Worker

Verdic Life Care – Lagos

Escorted service users to allocated activities, providing warm social interaction to build positive relationships.

Prepared hot drinks and snacks for service users, offering a warm, welcoming environment for their duration of stay.

Provided guidance to service users on available community services and resources to assist with a range of issues from homelessness to unemployment. Maintained sensitivity, confidentiality and respect towards clients' needs, providing a safe environment for clients to access services.

Partnered with external support networks to deliver holistic client care. Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.

Developed and championed accessible, practical solutions for recurring problems faced by service users.

Liaised with families and caregivers to develop balanced rehabilitation programmes. 03/2015 – 12/2020 Sales Representative

Uncle Sam Furniture LTD – Lagos

Helped resolve client problems quickly with superior customer service. Immediately addressed problems with customer accounts to promote quick resolution. Identified prospects' needs and developed appropriate responses along with information on fitting products and services.

Branded products through effective salesmanship and maintained long-term relationships with clients.

Completed customer searches to generate new leads. Collected and processed payments.

Used consultative sales approach to understand and meet customer needs. 04/2013 – 08/2014 Voluntary Health Care Assistant

Maja Hospital – Lagos

Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.

Administered blood tests and blood pressure checks. Safely escorted patients during medical appointments and hospital visits. Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.

01/2010 – 12/2011 Healthcare Assistant

King Edward Medical Centre – Lagos

Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.

Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.

Actively developed professional healthcare competencies through regular training. Worked closely with nurses to maintain optimum levels of communication. 03/2009 – 02/2010 Head Teacher

During NYSC

SKILLS

EDUCATION

INTERESTS

ADDITIONAL INFORMATION

CERTIFICATIONS

N.Y.S.C, Nursery and primary school, Jega, kebbi State Supported head teacher in revising and implementing upgraded School Development Plans.

Challenged areas of poor performance for raised teaching standards. Forged positive external relationships for improved community integration. Promoted extra-curricular activities aligned to educational targets. Deputised in head teacher's absence to lead high-achieving teaching staff. Enriched learning environments to stimulate student learning and achievement. Devised curriculum strategy to meet national targets. Managed teaching and learning development to better student attainment standards. 11/2005 – 12/2009 Customer Service Representative

Bubos Nigeria Ltd – Lagos

Assisted customers with varying questions using product knowledge and service expertise.

Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

Answered customer telephone calls promptly and improved on-hold wait times. Processed high-value payments with meticulous accuracy. Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.

Assisted customers with additional retail services, including alterations, special orders and item loans.

Processed inbound customer calls, providing information on service or product upgrades

Computer Technology Training Course.

COMPUTER SKILLS:

Proficiency in

Microsoft Office.

Internet Savvy.

Computer Engineering.

Networking.

Mental health first aid

Health and safety protocol

Goal-setting strategies

Social support

Meal preparation

First aid training

Daily living support

07/2022 HBC Compliance Certificate with 35 courses: HBC Compliance Certificate Healthier Business Group, Online Training UK-Care - UK 05/2008 Higher National Diploma: Computer Science

Lagos City Politechnic - Ikeja, Lagos

2008 Higher National Diploma (HND): Computer Science Lagos city Polytechnic - Lagos

2006 Diploma (ND): Computer Science

Lagos City Polytechnic - Lagos

2004 Africa Senior School Certificate

God's Grace College, Z International School - Igarra,, West, Lagos 2000 Junior Secondary School

INTEREST: -, Reading, playing chess, playing football and surfing the internet. NYSC : Completed

[Dementia Care Level 2]

Care Certificate Standards 1-25

Contact this candidate