Ali AKTURK

**** ** *** ** ***:*** adzo0s@r.postjobfree.com

Miami, Florida 33126 714-***-****

Education

Pedagogical Formation of Education, May 2016

Concentration: Teaching techniques, and teaching of public relations and advertising Ankara University Faculty of Education, Ankara, Turkey Bachelor of Public Relations and Advertising, June 2016 Ankara University, Ankara, Turkey

Bachelor of International Relations, May 2016

Anadolu University, Eskisehir, Turkey

Experiences

Sales, Purchase & Logistics Manager

Aviationly Solutions LLC – Sunrise, FL March 2020 – July 2023 Research and evaluate supply chain opportunities for cost reductions, reduction of lead times, alternate suppliers and forwarders. Coordinate inbound and outbound freight clearances with U.S. Customs, carriers, brokers and forwarders. Develop and maintain a supplier listing by product category commonly purchased. Negotiate pricing with suppliers when possible. Prepare and manage ITAR and EAR license applications and Technical Assistant Agreements (TAAs). Competently utilize and understand ITAR Exemptions and EAR Exceptions. Follow up DTTC regulations and company requirements to keep DDTC registration. Verify import and export classification and Harmonized Tariff Schedule (HTS) Code of commodities. Build solid relationships with customers at various levels in their organization. Reviewing supplier contract terms and conditions. Negotiating contract terms, payment structures, and reimbursement with other parties. Ensuring that contract terms comply with legal requirements and policies. Air and Ocean Import Operation Specialist

Barsan Global Inc. - Miami, Florida June, 2019 - April, 2022

• Coordinating transportation providers to ensure prompt and proper movement of shipments. commodities and products are transmitted functionally. Build solid relationships with customers at various levels in their organization. Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution. Located carrier capacity by utilizing multiple carrier databases within operating system and web-based applications. Assisted company's one of the busiest accounts. Manage assigned customer and budget base; pursue and secure business in line with corporate/regional objectives within the Freight Forwarder (NVOCC) market segment. Provided completed booking confirmations for orders and emailed final documents to account upper management, customer, and warehouse team. Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods. Make arrangements for additional services, such as storage, transload services. Deal with telephone queries - both inbound and outbound. Producing Advice of Deliveries, Manifests and other relevant documentation. Keeping all filing up to date (ISF, AMS, Customs declarations, etc.).

• Managed rush orders and order changes on a daily basis so client objectives could be met. Dealing with Haulers, Airlines and Shipping lines. Coordinated international container ensuring shipment with all necessary documents. Maintain awareness of regulations affecting the international movement of cargo. Research and understand the territory to identify and establish business contacts with potential customers

Retail Location Manager

UFE Group LLC Los Angeles, California 2017 / 2019

• Developing a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue functionally. Providing training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent. Managing all controllable costs to keep operations profitable. Hiring, training, and overseeing new staff. Ensuring store compliance with health and safety regulations Customer Service Management of International Customers Turkish Airlines, Ankara, Turkey 2016 / 2017

• Assist passengers in ticket sales and reservations including reservation changes. Provide airline information to passengers as required. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every written feedbacks. Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutions and regulations. Processing refunds for delayed or cancelled flights.

Soft Skills

Motivation Initiative Leadership Teamwork Flexibility Critical Thinking Problem Solving Customer Satisfaction Business Driven Sales Crisis Management Time Management Volunteering Empathy

Collaboration Customer Relations Communication Multitasking Networking Team leading Open Minded Calm Under Pressure Positive Attitude Brain Storming Presentation Qualifications

Microsoft Office Word, Excel, Powerpoint Copywriting Public Relations Sales Sales Management Logistics Import & Export ITAR Regulations EAR SHGM Regulations EC 261 Regulations DDTC Customer Service Customer Satisfaction After sales services Marketing Digital Marketing Networking Team leading U.S Customs and Regulations Freight Forwarding Dispatch Advertising Fluent English Native Turkish Adobe Creative Cloud Data Entry Invoicing References for Ali Akturk

Erkan Boluk

Regional Director of Miami – Barsan Global Inc

adzo0s@r.postjobfree.com

( 954 ) 682 70 50

Baturalp Gursoy

Regional Director of South Carolina – Barsan Global Inc adzo0s@r.postjobfree.com

( 785 ) 639 47 43

Prof. Dr. Hasan Under

Ankara University Faculty of Education

Ankara, Turkey

E-mail: adzo0s@r.postjobfree.com

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