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Customer Service Team Leader

Location:
Pretoria, Gauteng, South Africa
Salary:
30000
Posted:
September 14, 2023

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Resume:

CURRICULUM VITAE

SFISO LINDA MAKAM

EMAIL: adzo0n@r.postjobfree.com Mobile: 081-***-****/083-***-****

ADDRESS: HOUSE 36 EXT2 ZONE14 MALUTI STREET KWAGUQA (1039) Profile:

I’m currently a stores clerk with excellent record and experience of customer’s service, effectively handling and resolving stores queries, efficiently expedite outstanding orders, invoice GRV’s, RTO’s, RTS, receiving parts and binning them to correct bin location, ensuring correct stock levels, monthly stock take, overseeing rotables, knowledge of MS outlook and excel, data capturing and filling, ATS and strong interpersonal skill to work with team & suppliers. My linguistic ability of communication is

( English, Afrikaans and Zulu), I also relates well with people at all levels with my flexibility skill of leading team from my previous work were i was a team leader for a period of 10yrs in production, working well as part of the team and individually. I pay attention to detail, Focus on the key inputs and deliver them with the right quality and in a timely fashion. EMPLOYMENT HISTORY

STORES CLERK (TRANSALLOYS)

12/03/2018 TILL TO DATE

DUTIES & RESPONSIBILITIES

RECEIVING & ISSUING OF STOCK

INVOICE GRV’s, RTO’s, RTS, ATS

DATA CAPTURING & FILLING

MONTHLY STOCK TAKE & ENSURING CORRECT STOCK LEVEL

OVERSEEING ROTABLES ITEMS

HOUSE KEEPING

KNOWLEDGE OF (SAGE PASTEL EVOLUTION)

SATISFACTION OF CUSTOMER SERVICE

TEAM LEADER (FOREMAN) HIGHVELD STEEL & VANADIUM (EVRAZ) 2006 TO 2016

DUTIES & RESPONSIBILITIES

OVERSEEING ALL ACTIVITIES WITHIN A TEAM

ENSURING EFFECIENT LEVEL OF PRODUCTIVITY AND QUALITY IS AINED ACCORDING REQUIRED STANDARDS

STRATEGIST – DECIDING HOW TO APPROACH TASKS AND DEVELOP A PLAN TO ACCOMPLISH IT

ORGANIZER - KEEPING TRACK OF AND STRUCTURING VARIOUS TASKS

COMMUNICATING – DISTRIBUTING INFORMATION TO THE TEAM MEMBERS (and make sure they do understand)

GOAL SETTER – DETERMINING THE GOALS THAT MEMBERS WILL WORK TOWARD (SET OBJECTIVES)

DEVELOP TEAM STRENGHT AND IMPROVE WEAKNESS

PROBLEM SOLVING

EDUCATION

Grade 12 Certificate

2000 (Marhagi S.School)

N4 Electrical Engineering

2001 – 2003 (Nkangala FET College)

Certificate in Computer Software Skills

2008 (MSC COLLEGE)

Certificate in Fundamental of Project Management 2009 (Damelin Institution)

Short programme in ABC (Supervision)

Short programme in Production Management

Short programme in Professional Supervisor

2012 (Damelin Institution)

Bachelor Degree in Supply Chain Management

2019 – 2022 (Mancosa Honoris United Universities)

ADDITIONAL TRAINING

Safety Rep

Fire fighter

First Aider

REFERENCES : S. Kelly (082-***-****) 013-***-****

I hereby declare and consider all above information to be true and binding on conscience



Contact this candidate