Customer Service Data Entry
Resume:
Ina Tupufia
Anchorage, AK *****
*******@*****.***
A dedicated and resilient candidate seeking to expand my knowledge in different areas of the work industry. Adaptable to change and always willing to learn and gain new experiences. Work Experience
Security Officer
Guardian Security Systems
Anchorage, AK
September 2022 to present
Duties:
Conduct exterior & interior patrol on premises. Monitor various cameras and keep an organized entry log of daily incident reports. Ensure the safety of employees within the workplace. Issue temporary badges to contractors entering different facilities. Ensure all alarms and cameras are working properly and functioning online.
Appliance Sales Specialist
The Home Depot – Tacoma, WA
March 2022 to June 2022
Duties:
Provide excellent customer service skills to potential customers and boost customer confidence in purchasing major appliances for their homes or businesses. Create online orders with company ordering system. Answer incoming calls from customers and making phone purchases. Serve customers with the utmost professionalism and respect. Restock available inventory items to ensure customer satisfaction and promote store sales. Regular Education Teacher
American Samoa Government (Department of Education) March 2017 to February 2022
Duties:
Create and prepared lesson plans to educate students in all elementary and middle school levels. Prepared and administered core content assessments and implement differentiated learning approaches to better accommodate the diverse learning needs of students from different cultural backgrounds. Communicated effectively with team members to create data entries to determine areas of improvement in order to steer lessons to help improve student weaknesses. IT Lab Assistant
American Samoa Community College
January 2014 to June 2014
Duties:
Assist students with logins and help them navigate online with college software programs such as Moodle. Answer phone calls and write accurate reports pertaining to the lab and computer conditions. Ensure that all students have their college I.D for them to use any of the lab computers. Monitor student browsing to ensure that they are using school computer for appropriate schoolwork.
Education
Bachelor of Education Degree
American Samoa Community College
2013 to May 2021
Skills
Data Entry
Curriculum Development
Filing
Computer literacy
Clerical Skills (Filing, answering phone calls, setting appointments/scheduling) 50-60WPM
Familiar with Microsoft Office Suite (Word, Excel, PowerPoint) Customer Service Skills
Oral and Written Communication Skills (fluent in English and Samoan) Certifications / Licenses
Provisional Teaching Certificate
CPR/First-Aid Certification
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