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Customer Service Full Time

Location:
Atlanta, GA, 30340
Salary:
60000
Posted:
September 12, 2023

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Resume:

Maria C. Sanchez

**** ******** ****. **** ***. Atlanta, GA 30340

678-***-****

adznxg@r.postjobfree.com

OBJECTIVE

To secure a position within a company with a growing and dynamic organization. Bringing forth a strong background in sales and effective management skills and abilities. SKILLS PROFILE

Bilingual Spanish and English/Tax credit programs/Proficient Property Manager/Proficient in Microsoft Products - Word, Excel, QuickBooks, BOSTONPOST, AMSI, RHEO, YARDI, MRI, ONESITE, Bookkeeping, Rent Collection/Last Notice, Financial Reports, and Renewals. Real Estate, Basic Accounting, Fair Housing, Property Inspections, Resident Retention, Tenant Relations, Vendor Contracts.

Strong Organizational and leadership skills/multi-tasked and detail oriented/Excellent leasing and customer service skills/Resident retention and reporting/Supervisory/management up to staff of 10/Assisting in Marketing/Resident Activities/Skilled in troubleshooting and problem resolution/Ability to analyze develops, implement, evaluate and improve processes.

EMPLOYMENT HISTORY

HLM Contracting, Inc.

Executive Administrative Assistant/Full Time August 2020-June 2023 A private remodeling company. Lead efforts to improve performance of the company. Control all accounting and business decisions within the company, payroll, profit & loss reviews, monitor cost and sales, coordinates the distribution of merchandise. Posting to ledger, A/P, A/R, reporting, general accounting duties as deemed necessary by Owner. SMP Strategic Management Partners/Stanford Oaks/Parkside Crossing/KRC Alderwood Trails/KRC Reserve

Senior Property Manager/Full Time September 2010 to July 2020 Senior Property Manager-416 Units, manage assigned property or properties in the most efficient and profitable manner possible, given existing marketing conditions, as well as creating the greatest possible satisfaction and well being of all other individuals associated with the property, both employees and residents, consistent with the goals and objectives of the company and owner. Achieve the highest possible net operating income through the implementation of effective cost control, revenue maximization and delinquency management program. Oversea other assets. Collecting and Posting Rent, Last Notice and Renewals, A/P, A/R, Reports, Leasing, High Customer Service, Rent Deposits, Resident Records, Take Care of the Residents, Monitor Late Payments, Move in and Move outs, Lead the staff, Evictions, Translate all letters to Spanish, Budget, Maintain the Property Accounting. Miles Properties/Highland Knoll/Woodland View/Regal Oaks/Highland Gardens Apartments. Community Manager/Full Time June 2009 –September 2010 Community Manager-150 Units, Collecting and Posting Rent, Last Notice and Renewals, A/P, A/R, Reports, Leasing, High Customer Service, Rent Deposits, Resident Records, Take Care of the Residents, Monitor Late Payments, Move ins and Move outs, Lead the staff, Evictions, Translate all letters to Spanish, Budget, Maintain the Property Accounting. FAS Design Services, Inc.

Executive Administrative Assistant/Full Time February 2003-December 2008 A privately logistics company, manage three warehouses in Atlanta, Miami and Pensacola. Provide vision and strategy for training across the company and develop training programs for new employees. Lead efforts to improve performance of employees, foster employee engagement and increase organizational effectiveness. Control all accounting and business decision within the company, payroll, profit & loss reviews, monitor cost and sales, coordinates the distribution of merchandise. Position reports to the Owner. Posting to ledger, A/P, A/R, reporting, general accounting duties as deemed necessary by Owner.

EDUCATION

DeKalb Community College/Decatur, GA/ESL (English second language)/Business Administration Itagui University/Medellin, Colombia Business Administration Greenville Tech/Greenville, SC/ Property Manager Certification. References Available Upon Request



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