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Sales Representative Customer Service

Location:
Apple Valley, CA
Posted:
September 12, 2023

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Resume:

Harry Kuehne

***** ***** ****** ** #***

Apple Valley, CA 92308

619-***-****

adznxc@r.postjobfree.com

Profile:

Bilingual: English/Spanish

Sales/Management:

Resourceful and innovative professional. Over 25 years’ experience in sales of capital equipment

Possess a special knowledge and forte in equipment servicing

A dynamic, high-performance executive with an aggressive drive for results, meeting sales strategies and penetrating new markets to grow market share and profitability

Demonstrated strengths in building sound customer relationships

Confident self-starter with a strong work ethic and focuses on achievement of corporate objectives

Track record and qualifications including:

Sales closing techniques Creative Marketing

New account generation Contract negotiations

Cost cutting success Safety emphasis

Quality customer service Trade show representation

Personnel training and team development Consistent revenue growth

Software: CRM software including Maximizer MS Office Suite Outlook

Professional Experience:

Tarantino Wholesale Foods New Product Line Consultant 08-04-2019 to 11-15-2019

San Diego, CA 92154

Resolved production issues pertaining to flow of product sanitation issues

Train operators on proper disassembly and assembly of equipment

Locate source of contamination of product on beyond meat line

Work with floor supervisors on proper implementation of S.O.P.S. for the proper execution and sequence of events during production

Solbern, Inc. West Coast Sales Rep 07-24-2014 to 10-05-2018

Fairfield, NJ 07004

Manage the West Coast Territory

Excelled in Solbern’s line of container filling and high-speed liquid filling lines

Successfully marketed equipment line to national companies

Created marketing letters to maintain communication with current customers

Developed new business while servicing existing accounts

Negotiate full line costs and set-up

Work closely with customer to build trust in recommending correct equipment for customer’s project

Enhanced internet and telephone sales

CM Process Solutions Sales Representative 2012-2014

Corona, CA

Managed the West Coast Territory

Developed new business while servicing existing accounts

Enhanced internet and telephone sales

Generate and follow-up on leads and gather/prepare data for response to RFPs.

Direct accountability for obtaining 25% YTD increase in sales of capital processing and cleaning equipment for the meat industry.

Pacific Food Processing Equipment General Manager/Sales 1998-2012

Hesperia, CA

Successfully marketed and sold new and used food equipment to national and international companies: vacuum fillers, grinders, mixer and packaging equipment

Developed contacts and recommendations across the United States, Mexico, Venezuela, Brazil and Chile

Expanded client base through cold calling, field visits, networking and revisiting dormant accounts to reinitiate business rapport

Provided training to three junior salesmen on sales techniques and product knowledge

Wrote proposals which increased efficiency and reduced costs for clients, increasing their profits

Created marketing letters to maintain communication with current and potentially new clients informing them of special offerings on equipment

Karl Schnell, Inc. West Coast Sales Agent 1996-1998

Wisconsin

Developed business relationships in West Coast Territory, some Midwestern states and Canada to increase sales and visibility

Client base included: Farmer John, Oscar Meyer, Cargill, Heinz, Kellogg’s, Pepsi, Sanderson Farms, Sargento Cheese, Marquez Bros Mexican Foods and Farmland Food

Generated a reputation for reliability and trust which built a solid network of return and referral customers

Followed up on leads and conducted cold calling on potential customers, small to large businesses, presenting services and benefits

Represented the company at annual AMI (American Meat Institute) trade shows

Equipment included: vacuum fillers, portioners, emulsifiers and homogenizers

Handtmann, Inc. West Coast Service and Sales Agent 1993-1996

Elk Grove, IL

Worked with the owner of the company to develop the Western States Territory for both sales and service of high-speed linking lines of equipment and sizing equipment for lunch meat slicing

Utilize sound knowledge of equipment rebuilds and modifications on food processing equipment to persuade companies to automate with current equipment

Generated business with: cheese, dairy, red meats, pork, poultry and sausage manufacturing plants; increased account base by 30%

Built a solid public relations image on behalf of the company, building and effectively servicing a loyal account base through prompt and effective problem resolution

Robert Reiser Co. West Coast Service Representative 1990-1993

Boston, MA

Planned and coordinated the set-up and training of end users for newly installed meat processing equipment for West Coast plants

Developed trust in relationships with plant managers

Wrote systematic procedures for processing plant clean-up crews on the CIP System

Designed equipment modifications that increased production yields

Stiles Food Equipment Sales Representative 1987-1990

Arcadia, CA

Worked assigned territory to generate new accounts for sale of institutional food equipment

Consistently met and exceeded sales goals and generated referrals

Sold and implemented preventive maintenance service contracts to all Southern California customers

Education:

Los Angeles Trade Tech, Los Angeles, CA - Electrical Wiring

Factory Equipment Training through Reiser and Handtmann

Dale Carnegie Sales Course

Jasmine Sandler Sales Course



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