LAKETSHA JEFFRIES

*** ******* ** adznuy@r.postjobfree.com

HollySprings MS. 38635 (C) 662-***-****

Summary : Highly interactive Operations professional with more than 15 years of management experience. Skilled multi-tasker with extensive knowledge of start-up operations in a new distribution center. Adept at monitoring daily work volumes to increase productivity while maintaining quality standards. A key developer of staff through motivation, guidance, and leadership. Flexible team player with a positive attitude and excellent communication skills.

EDUCATION

Bachelor of Science, Rust College Holly Springs, Mississippi 2012

Leadership training, Wabaunsee Community College, Sugar Grove IL

Management Training, Greensboro SC

EXPERIENCE

Expert knowledge of Red Prairie WHS Management Systems such as DLx to track parts processes from supplier to customer and logging deviations as they occur. Hazmat regulation certified

Additional systems I utilize daily include SPM and L Help

Outlook and other intranet resources to demonstrates excellent written and oral communication to manage product, facilitate movement in our processes until shipments reach our customers

Collaborative Projects that I participate include VPS, lean concepts and contributes to OPLs

Ensure duties weight of merchandise imported from foreign destinations are up to compliance

demonstrated analytical and problem-solving skills are positioned for the dynamic situations that occur in our CDC both inbound and outbound

Equipment knowledge and use include Forklift, order picker that span over 15 years of experience

Oversee performance statistics. Review and monitor shipments documentation for accuracy. Examine documents such as invoices, BOL’S, federal ad foreign regulations

Ability to allocate work within my department.

Provide excellent customer service to internal and external customers

Proven ability to direct and coordinate operations; Ability to multi-task and manage work flow priorities

Ability to work in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required

Develop and provide excellent customer service to internal and external customers

WORK EXPERIENCE

Dollar Tree Warehouse ( Olive Branch Ms.) 2023 – Present

Shipping Supervisor

Planned and coordinated the work activities of Distribution Center Team Members by integrating the use of labor management and inventory systems.

Scheduled Distribution Team Members and allocate job assignments to ensure production demands are accomplished efficiently.

Provided clear direction to Team Members to meet customer requirements, production demands and Company goals.

Maintained a consistent presence on the warehouse floor to observe, monitor and coach job performance of Distribution Center Team Members.

Utilized reporting systems to provide the Shift Manager and other Department Managers with accurate accounts of production activities.

Communicated with stores, external vendors and other Distribution Center Departments to ensure that production and internal and external customer requirements are met.

Consistently administered and maintained compliance within the Labor Agreement.

Volvo Logistics, CDC (Byhalia, MS.) 2016 - 2022

Inbound Team Leader – acting FLM

Assist in daily warehouse and shipping areas including: Filling and shipping customer orders, satisfying internal shipping requirements ensuring accuracy of shipments and supporting documentation, receiving incoming material and routing to appropriate area or personnel, ensuring inventory transactions are accurately logged and overseeing cycle counts and reconciliation activities. Optimize the working flow and job assign to each member. Able to do the judgment of daily tasks priority

Warehouse organization, layout and capacity management. Participate in maintaining a clean and organized warehouse environment as well as any point-of-use inventory storage areas. Â

Oversee warehouse security through review of physical security measures and continuous monitoring, and recommends modification to the program as required.

Train warehouse associates in job duties, safety procedures and company policies to maintain personnel proficiency in warehouse operations.

Measuring and reporting the effectiveness of the department activities. Measure, track and monitor all assigned KPI’s

Other duties as assigned by higher authority

Volvo Logistics, CDC (Byhalia, MS.) 2014 - 2016

Quality Auditor

As a Quality Auditor I am responsible for managing the Function Byhalia Bin Check Mailbox. This requires analytic and problem solving skills that equip me in delegating, distributing and actively participating in the audits. With 20 years of forklift and order picker driving experience, I also know the capability and limits of equipment in understanding the what, when, why and how certain models can aid or destroy the efforts.

The FBBC is the voice of our customer and it covers our external customers as well as our internal customers. The audits may include mixed stock, parts out of spec, shortages, and wrong picks. Finally, audits can include a large volume of stock that needs resolution in a timely manner. My supportive efforts are demonstrated in cycle counts that verify the quantity & quality of products; this also includes a proactive mindset to curtail potential issues that lead to discrepancies and negatively impact our customers. I took the initiative to provide cross-functional support to the Mack Brand with a focus on discrepancies such as wrong parts, unidentifiable parts and labeling.

Johnson & Johnson, (Memphis, TN.) 1991 – 2015

Coordinator/Team Leader

As a Coordinator/Team Leader, I orchestrated the daily operations for our truck site. This included but not limited to correcting discrepancies in transportation scheduling and shipping details while adhering to all safety regulations internally and according to the state. Inventory management was also a key responsibility entrusted to me.

Assist with training and development of Warehouse personnel.

Schedule and monitor courier trips ensuring efficient travel routes.

Monitor employee performance and attendance, ensuring maximum proficiency and productivity.

Perform shipping and receiving duties, recording and checking quantity and quality of shipment received, inputting received shipment into computer system and forwarding notification to recipient.

Responsible to make arrangements for pick-up by the carrier specified on the purchase order (or best practice).

Maintain the work area and equipment in a clean and orderly condition, following prescribed safety regulations.

Processing and sorting all incoming and outgoing mail.

Metering USPS mail and UPS/FedEx pick-ups and USPS, inputting shipment details into computer system.

Completion of bills of lading and customs paperwork.

Attendance and punctuality are critical.

Asics of America, (Byhalia, MS.) 2011 – 2013

Team Leader

As a Team Leader, I organized and facilitated training workshops for skill development, garner employee involvement and to empower team members. I coordinated and delegated projects to team members, monitored performances and implemented corrective actions when needed.

Developed weekly and daily work schedules for warehouse team.

Coordinated deliveries and pickups of materials.

Communicated with production department and drivers to ensure efficient scheduling for deliveries and pickups.

Supervised and trained team members.

Scheduled inspection and maintenance of warehouse equipment.

Ensured that premises and equipment were clean and in good working order.

Enforced procedures for compliance with health and safety regulations.

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