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Customer Service Quality Control data entry

Location:
Gastonia, NC
Posted:
September 12, 2023

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Resume:

Earl Judson

Gastonia, NC

adznu1@r.postjobfree.com

+1-803-***-****

Seasoned professional seeking challenging position best utilizing my skills. Work Experience

Lead Feed Delivery Scheduler

Circle S Ranch - Richburg, SC

2017 to 2023

Set feed schedule for fleet of 16 delivery trucks delivering to poultry farms. Set delivery schedule for 110 farms and 300-350 deliveries per week. Assured proper feed delivered to each farm per age of birds and in correct quantities. Point man in communicating with farmers/customers and problems or issues with feed deliveries. Coordinated with feed production department to assure proper feed being produced. Shipping/Order Pulling Coordinator

MACLEAN POWER - York, SC

2014 to 2016

Coordinated all activities on the shipping dock and the order pulling team. Inventory and Order Pulling Coordinator

Optical Experts Manufacturing - Charlotte, NC

2007 to 2014

Monitor and track over two million pieces of inventory spread over three warehouse locations through use of Excel Metrics program. Ensure daily cycle counts are performed by order pulling personnel. Investigate and correct inventory discrepancies. Assure daily requirements of order pulling and receiving departments are met.

Developed cycle counting procedure used to track inventory accuracy.

Monitor and maintain inventory accuracy at 98.7%.

Created Standard Operating Procedures for the Order Pulling Department.

Work with Scheduling and Customer Service Departments to assure orders placed have needed materials in inventory.

Assist associates with problems which arise in daily operations.

Generate daily production status report for use by packaging, scheduling and customer service departments.

Logistics Lead

Leiner Health Products - Fort Mill, SC

2005 to 2007

Oversaw activities of Logistics Associates and ensure that all material handling tasks were met. Allocated and issued raw materials for Manufacturing Department work orders. Maintained inventory accuracy on AS400 computer program. Coordinated training and development. Monitored time and attendance. Assigned overtime when necessary. Defined daily department goals to associates and monitored to achieve expectations.

Monitored log books to assure compliance with cGMP, FDA, OSHA, and Leiner Health Products Operation Guidelines.

Maintained inventory bin accuracy per daily negative report. Corrected and/or explained manufacturing work order raw material variances.

Worked with manufacturing to clear up work order raw material discrepancies for month end.

Ensured manufacturing department is always supplied with raw materials for upcoming work orders. Coating Department Lead

Monitored attendance and break schedules of associates - Fort Mill, SC 2004 to 2005

Garden Grove, CA, 2003 - 2004]

Oversaw operations in the coating department. Managed staff to ensure continuous operation and achieve maximum efficiency. Followed daily schedule by having raw materials and paperwork prepared for processing orders. Monitored attendance and break schedules of associates on shift. Reported directly to Supervisor of Manufacturing.

Verified all FDA required paperwork for complete orders.

Conducted and filed investigation reports for orders without specification yields.

Assisted associates when problems arose in daily operations. Packaging Quality Control Supervisor

Gordon Laboratories - Carson, CA

2001 to 2003

Worked with production to ensure quality standards were met. Responsible for proper line start-ups and production runs per schedule. Performed finished goods inspections, approving for shipment or rework when necessary. Reported directly to V.P. of Operations.

In charge of reconciliation for all OTC production runs per FDA guidelines.

Worked with customer quality control representatives on new line start-ups.

Created fill and assembly specifications for all products.

Responsible for labor costing on all new projects. Production Manager

Neotech Cosmetics - Carson, CA

2000 to 2001

Directed approximately 100 employees, including shift production supervisors, on both day and night shifts. Performed and coordinated all employee SOP (Standard Operating Procedure) and cGMP training. Supervised the hiring, training, and disciplinary action when necessary. Assisted in creation of production schedule. Reported to Director of Operations.

Assisted in the creation of company SOPs and cGMPs.

Developed a production team of line leads and machine operators.

Coordinated cross-training of associates in all facets of packaging. Production Supervisor

Aware Products - Chatsworth, CA

1998 to 2000

Managed the operation and staffing of production lines for peak efficiency with a crew of 100 to 150 employees. Coordinated night shift production start-ups in accordance with production schedule.

Formulated labor costing for all new products.

Coordinated hiring, training, and disciplinary action when necessary. Reported to Plant Manager. Finished Goods Inspector

Bioscreen Testing Service - Torrance, CA

1996 to 1998

Performed finished goods inspections for Gryphon Development. Clients included BBW, Victoria's Secret, and Sears Time Out. Worked with Quality Control Managers on new production start-ups at above facilities.

Conducted offsite testing of Levlad, Inc., Bocchi Cosmetics, Aware Products, and Jason Cosmetics.

Performed lab testing on samples from all Gryphon Development production runs. Education

Some college in General Studies

El Camino College - Torrance, CA

1988 to 1993

Skills

• Labor Cost Analysis

• Laboratory Experience

• Manufacturing

• Shipping & Receiving

• Quality Control

• CGMP

Additional Information

Achieved 99% inventory accuracy.

As Packaging QC Supervisor, finished goods reworks reduced from 10% to 2% of total orders filled.

Direct labor costs lowered from 24% to 15% of total overhead.

Facilitated growth in finished goods shipped from 2 million per month to 4.5 million per month. Additional Skills: AS400 Microsoft Office Labor Costing in Packaging SOPs, cGMP and FDA Guidelines MSDS Microsoft Excel



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