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Customer Service Mental Health

Location:
Memphis, TN
Posted:
September 12, 2023

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Resume:

Melanie L. Washington

adzntl@r.postjobfree.com

Memphis TN 38125

Summary

Seeking to obtain a responsible position in a facility where my knowledge and experience can be utilized as well as enhanced. Able to provide all customers with the best professional service and/ or care.

Education and Relevant Coursework

Certified in Healthcare Service Management

Graduated June 2016

Milwaukee Area Technical College

Relevant Core Competencies

● Medical Terminology

● Instruments Maintenance

● Healthcare Customer Service

● Phlebotomy

● Safe Collection of Blood

● Certified Mental Health Aid

● Certified in Early Childhood Development 1 & 2

● Certified Natural Hair Stylist

● Certified Master life Coach

Professional Experience

Natural Days Owner/Stylist

● Servicing clients, reviewing service standards, pricing products for retail sale, following up on and resolving customer complaints, generating new business, staffing, leading and directing salon workers and managing finances are only a few of the hair salon owner's many responsibilities

● cleaning and cutting hair, offering hair care and styling consultations and recommending hair styling products

Landau- Inventory/Utility 2 worker- Olive Branch Ms June 2018- April 2019

. monitor warehouse inventory and perform cycle count duties to ensure that all materials are

properly verified to be reflected of reported inventory

. Enter information in computer daily

. assist in all areas of the warehouse

Helen of Troy- Auditor- Olive Branch Ms- August 2017- June 2018

. counting and examining all items as they come in and out of the warehouse

. make sure that all employees are maintaining the proper condition of the product

. report and document any issues to supervisor

Lubsey Medical Group- Supportive Staff/Phlebotomist- Milwaukee, WI- June 2013

-October 2016

● Prepare patients for blood and urine tests and follow infection control procedures

● Perform document maintenance and troubleshooting procedures

● Enter patient test data into computer and organize blood collection equipment

● Manage accurate and timely collection and processing of specimen Mocha Hair Design- Owner/HairStylist- Milwaukee, WI- April 2007-May 2016

● Analyze the condition of the hair and scalp and provide basic treatment or advice on beauty care treatments for scalp and hair

● Increased sales by 10% by cross selling across all brands and beauty categories

● Upheld the standards of sanitation and sterilization as directed by law and the salon’s policies and procedures

Bless the Child Academy- Child Care Provider-Milwaukee, WI- June 2005-May 2007

● Provided continuous supervision to children during indoor and outdoor activities and created and maintained safe learning and playing environments.

● Observed and documented children’s behavior and progress, and provided written and verbal updates to parents and notified parents of potential behavioral issues.

● Organized and executed activities schedules, developed and reinforced daily routines, and taught children good hygiene habits.

REFERENCES

Lakresha collins 262-***-**** adzntl@r.postjobfree.com Kim Cooper 414-***-**** adzntl@r.postjobfree.com

Felesia Leaks 662) 253- 2467 adzntl@r.postjobfree.com



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