Idmaa Alesh

079******** adznrc@r.postjobfree.com London, Bexley DA15 8HR

SUMMARY

Barista with a years experience of customer service.Adaptable individual with passion for top-quality coffee. Offers tailored customer service and sales skills. Remains calm and resilient in busy environments. Dedicated hospitality professional with strong customer service skills. Experienced in food preparation, rotation and portion control. Knowledgeable about stock management and POS systems.Builds rapport with customers to drive repeat business.Looking to apply my customer service skills at costa. EXPERIENCE

Volunteer barista, Blackfen community centre, July 2022-July 2022 London, Bexley

Operated tills and processed customer payments during busy periods. Maintained excellent customer satisfaction by staying polite and helpful throughout interactions.

Assisted with processing stock, including sorting, cleaning and pricing items. Managed peak morning custom with accurate, efficient, levelheaded service. Greeted over 15 customers daily, answered questions and recommended drinks and pastries.

Maintained clean and organised workspaces, enabling coworkers to easily locate resources and products.

Received and accurately processed customer payments. Described menu items to customers and suggested products based on stated preferences.

Cleaned equipment, disposed of waste and cashed-up registers for thorough store closing processes.

Cleaned and sanitised work areas, utensils and equipment. SKILLS

Reliable and honest

Team player

Cash register operation

Food preparation

Multitasking

Cooperative team player

Teamwork and collaboration

EDUCATION

GCSEs

Harris Academy Falconwood, Welling, BEX 2023