Kathryn Reid

DATA SPECIALIST

Cape Coral, FL ****3

adznq4@r.postjobfree.com

+1-239-***-****

Patient and empathetic customer service skills with an extensive background in conflict resolution and customer care. A quick learner that enjoys problem solving and thrives on helping others. Desires a position where I can make a difference. Looking for room to improve and grow within the company. Work Experience

Assistant Manager data operations

Chico's FAS - Cape Coral, FL

March 2019 to April 2023

Compile specified data from in house customer database for all direct mail, email blast, and call center marketing.

Verify coupon codes and specifics

Review and Approve mail piece proofs

Ron reports for analysis to improve data delivery and customer responses DATA SPECIALIST

BB DIRECT - Cape Coral, FL

March 2018 to February 2019

Compiled a list of raw data from our client's numerous selections options by Navigating many databases in search of the most accurate, reliable data based on our client's criteria. Light billing work including, but not limited to: Filling out PO forms, processing credit card payments, etc. CODING CLERK

MILLENIUM PYSICIANS GROUP-BUSINESS OFFICE

August 2017 to March 2018

Openly welcomed our guests as they entered the offices. Managed many high data spreadsheets to track the physician's quarterly and annually reviews to help increase and maintain superior performances throughout the company.

ECONOMIC SELF-SUFFICIENT SPECIALIST

FLORIDA DEPARTMENT OF CHILDREN & FAMILIES

June 2016 to August 2017

Processed and approved/denied applications for food, medical, and cash assistance based on income, household composition, citizenship and authentication. Ensured that all documents were accurate and up to date to avoid any fraud issues. Phone interviews were used as another form of verification that was required. Provided many with assistance to help with their everyday needs. CUSTOMER SERVICE SUPPORT

ALLIED PORTABLES

January 2016 to June 2016

Answered phones and greeted clients with the upmost respect and using my excellence in Customer Service. Scheduled pickup and deliveries as well as solve minor customer issues or complaints. I reviewed collection accounts and contacted clients to resolve all debt issues in a timely manner. Education

ASSOCIATES IN SCIENCE in Counseling, Psychology

FLORIDA SOUTHWESTERN STATE COLLEGE

December 2012

Skills

• Client Relations (Less than 1 year)

• Microsoft Office (Less than 1 year)

• MS OFFICE (Less than 1 year)

• problem solver (Less than 1 year)

• Strategic Sales (Less than 1 year)

• Data Entry

• Data Management

• Excel

• Data Analysis

• Data Center

• Databases