Personal
Name
Address
Phone number
Veronica Phiri
** ******** ****, ****, ******, Zambia
adznq2@r.postjobfree.com
Resume objective
I am a 33-years-old woman and a devoted mother, I’m calm and focused healthcare assistant. My professional ethos revolves around loyalty and integrity, values I hold dear in my work. My role primarily centers on assisting elderly individuals in regaining their independence in daily life activities. My approach is marked by an abundance of empathy and compassion, fostering an environment where patients feel supported, encouraged, and truly understood. Throughout my career, I have garnered praise from my superiors, both in my voluntary roles and school attachments, for consistently delivering dignified and dependable care to those in need. My proficiency extends beyond caregiving, as I possess excellent verbal and written communication skills. My ability for connecting with diverse individuals allows me to relate effectively to a broad range of people, enriching the care experience for both patients and their families.
Work experience
Curriculum Vitae
Jan 2023 - Present
May 2022 - Dec 2022
Sep 2017 - Jan 2022
Apr 2014 - Sep 2017
Health Care Assistant
Chilenje General Hospital, Lusaka
Ensuring that supplies and medical equipment are replenished.
Improving the mobility of patients.
Setting up equipment required by healthcare professionals.
Taking the temperature, blood pressure, and blood glucose levels of patients, and recording the results.
Recording the pulse rate of patients.
Measuring patients' weight.
Preparing patients for therapy.
Making up beds, giving out bedpans, and collecting bedpans.
Respecting and maintaining confidentiality of patients information
Built strong trusting relationships with patients by providing continuous support and delivering best possible care.
Health Care Assistant
Our Lady's Hospice, Lusaka
Personal Care: Assisting with bathing, dressing, feeding and maintaining personal hygiene for patients who may have limited mobility or special needs.
Monitoring: Observing and documenting patient’s condition, reporting changes to the medical team and responding to emergencies.
Assisting medical staff with wound care and position patients for comfort.
Performing pressure area on a daily basis.
Emotional support: Offering companionship and actively listening to patients and addressing their concerns and fears.
Maintaining Environment: Keeping the patients rooms clean and organized, ensuring safety and comfortable environment. Sales Assistant / Cashier
Woolworths Store, Lusaka
Offering information to customers.
Recommending, selecting and helping to locate merchandise base on customer's needs.
Maintaining the store area clean and organized
Machine Technician/Floor Host
Lusaka Royale Casino, Lusaka
Repairing slot machines.
Verify and payoff jackpots and reset machines after payoff.
Responsible for setting up account and issuing complimentary and other promotional items.
Education and Qualification
Jan 2023 - Jul 2023
Sep 2014 - Nov 2016
Advanced Certificate
Zambia Institute for Medical and Psychological Studies, Lusaka
Health Care Assistant
Communicable & Non communicable Diseases
Fundamentals of Nursing
Nutrition
Palliative Care
Social Psychology
First Aid
Objective Structured Clinical Examination
Business Communication Skills
Diploma
National Institute of Public Administration, Lusaka
Diploma in Public Relations
Skills
Computer, Competent with Microsoft Office Suite
Strong interpersonal communication
Interests
Music, Swimming, Cooking
Languages
English native, IELTS Score 5.5 --- Bemba, Zambia local language --- Nyanja, Zambia local language Achievements
Caredemy, Certificate of Achievement, Care Certificate Standards 1 to 15
First Aid & CPR, Certificate
References
Handle and settle complaints of players.
Ensure safety and comfort of the players.
Supervise and coordinate waitresses/waiters to provide the service to patrons.
Chilenje General
Hospital
Our Lady's Hospice
Zambia Institute for
Medical and
Psychological
Studies
Sr. Monde Muyambango, Nursing Officer
Mr. Moses Mwamba, Administrator
adznq2@r.postjobfree.com
Benjamin Benedict Banda Jr.
adznq2@r.postjobfree.com