JOHN WANG

adznp0@r.postjobfree.com 707-***-****

SKILLS SUMMARY

• Technical professional experienced in hardware and software solutions architecture

• Operational expert focused on taking overwhelming, confusing situations and creating organization and productivity

• Relentless problem solver passionate about optimization and stability EXPERIENCE

2002 -

Current

Owner Operator – John Wang Computer Services

• Sole systems administrator for six small businesses (up to 10 employees), with an average 10 years tenure

• Strategize and deliver hardware and software solutions that provide stable uptime according to each business’s specific needs

• Migrate legacy systems to cloud based solutions, greatly reducing data loss risk and increasing employee efficiency over 20% via data versioning and remote service access

• Leverage LEAN and Six Sigma best practices to develop workflows and systems solutions decreasing costs up to 30% while driving increased productivity Aug 2017 –

Dec 2020

Business Analyst II – Sutter West Bay Medical Foundation

• Founding member of a new department focused on coordinating technology needs of thousands of medical staff in order to prioritize procurement of large-scale technology solutions

• Drove system and function requests end-to-end, from the customer through the approvals board

• Created processes and documentation that was standardized region-wide for requirements elicitation and presentation

Oct 2012-

Aug 2017

Imaging Systems Coordinator II - Sutter Medical Center of Santa Rosa

• Continually leveraged knowledge and history of imaging systems as liaison between enterprise support, local support, vendors and users to ensure smooth transitions and upgrades to key systems

• Implemented EPIC Radiant EHR at multiple sites standardizing support and workflow

• Coordinated implementation of automated scheduling workflow allowing for outsourcing of up to 60% of scheduling contacts and significantly reducing human errors

• Created and customized standardized support structure guidelines for multiple new departments allowing for streamlined support and improved time to resolution Feb 2008-

Oct 2012

Assistant RIS/PACS Administrator – Sutter Medical Center of Santa Rosa

• Implemented new modalities across multiple campuses providing opportunities for new service lines and revenue generation

• Oversaw multiple version upgrades to RIS, PACS, and supporting systems allowing for increased efficiency in workflow and imaging quality

• Trained multiple types of end users in basic to complex functions of major radiology systems

• Created and implemented solutions for physician access resulting in increased physician satisfaction and improved results turnaround time

Sept 2009-

Sept 2010

Clinical Laboratory Systems Administrator - Sutter Medical Center of Santa Rosa

• Implemented Dynamic Pending and Collection Logs significantly reducing human error and improving results turnaround time

Feb 2008-

Sept 2010

MIDAS + System Administrator/QC Analyst - Sutter Medical Center of Santa Rosa

• Implemented MIDAS+ Remote Desktop Entry system for paperless risk reporting and tracking

• Created custom reports and Vital Signs dashboards to support Core Measures review Aug 2004 –

Feb 2008

Desktop Support Technician - Sutter Medical Center of Santa Rosa

• Isolated and resolved critical failure in primary build process preventing severe service interruption

• Researched and assembled custom Operating System installation package eliminating user input error and significantly decreasing system image creation time

• Authored comprehensive training documentation and trained end users in a one to one environment

• Led and coordinated office rollover for over 30 systems and four offices, dynamically overcoming challenges and achieving on-time completion

SYSTEMS EXPERIENCE

Programming

Languages

• Python, C++, Java, Perl

Cloud Based

Solutions

• Microsoft Azure, Google Cloud, Amazon Web Services Software

• MS Office 365 including Access, Powerpoint and Visio, SQL, SAP Crystal Reports, Adobe Photoshop, BMC Remedy ITSM

Operating

Systems

• MS Windows, Mac OS, iOS, Android

Hardware • X86 Personal Computers, Macintosh, Network Routing Solutions EDUCATION

Certifications • Backend SQL and DevOps with Python from Nucamp

• Fundamentals in LEAN processes

• Six Sigma

• Agile Methodology

Degree • AA and AS Degree in Computer Sciences from Santa Rosa Junior College

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