Summary

Self-directed, creative, and flexible, with a positive attitude. Extensive experience in bookkeeping, medical billing and coding, office management, and overseeing multiple projects at a time. Small business owner/manager looking to help your business run smoothly and efficiently.

Professional Experience

Proven ability to work in a managerial role, as a team member, or independently with enthusiasm, passion, and professionalism. Always maintains a friendly and professional attitude in a hectic workplace environment.

●Performed the duties of multiple jobs in a fast-paced office environment while working as a member of a team and correcting any errors that occurred.

●Accounts payable for over 14 locations. Including all utilities, rents, and any repairs and products purchased.

●Processed all accounts payable at registers for over 22 locations. Includes any account payments, late fees, retail items purchased and all sales tax.

●Manage all insurance needs for locations in and out of state, including Aflac insurance and all member incidents.

●Interacted with insurance companies for billing purposes, including: insurance verification; inquiring about and correcting any inconsistencies on part of the office or the insurance company; pre-certification for treatments; appealing pre-certification denials and unpaid claims; appealing Independent Medical Examination Reports; submitting all necessary documentation for payment; and assisting patients with understanding any paperwork the insurance company sent them regarding their treatment.

●Managed billing and accounts receivable for all patient accounts in a busy chiropractic office, including: sending overdue payment notices; balancing accounts; posting payments; adjusting bills to meet NJ Fee-Schedule requirements; collected co-payments from patients; created and transmitted or mailed claims as was appropriate; and followed up with the insurance company on any partial or incomplete payments.

●Oversaw daily office protocols and trained new employees in proper office procedures, including: answering telephones; signing patients into the ChiroSuite system; greeting patients in a friendly and professional manner; interacting with other medical offices to receive patient records; maintain a clean and tidy office environment and waiting room; assisting patients with properly completing paperwork; assigning patients to treatment rooms and preparing all necessary information for the doctor; making patient appointments; ordering office supplies; adapting the schedule to accommodate any unexpected changes; and maintaining a safe, friendly, and professional atmosphere when the office is busy or a patient becomes agitated.

●Owner of small consulting firm specailizing in billing and office structure. Managed all aspects of a busy chiropractic office while finding and fixing all issues which caused negative revenue, low morale and poor patient response.

●Owned small carpentry business with multiple duties such as ordering materials, scheduling, perparing quarterly and annual corporate taxes, accounts receivable and payable, customer service, and vendor relations. Managed all administrative tasks associated with running a small business.

Work Chronology

Accounting Clerk

BBP Ventures/Planet Fitness Gyms

April 2017 to September 2021

Billing Manager/Executive Assistant to Chiropractor/Office Manager

Associates In Chiropractic Family Health & Wellness Center; Hackensack, NJ

July 2014 to February 2017

Owner/Full Charge Bookkeeper

Wood Crafters, Inc.; Pocono Summit, PA

July 1999 to December 2012

Full Charge Bookkeeper

Brooks Glass Co.; Indialantic, Fl

November 1994 to September 1996

Cost Accountant

Bell Labs; Holmdel, NJ

April 1985 to October 1988

Education

●First to graduate from McCann School of Business in Dickson City, PA with diploma in Medical Billing and Coding, perfect attendance, and a 3.89 GPA

●Jersey City State College Accounting Major and Theatre Arts Minor

Volunteer Achievements

●Assisted a busy Chiropractic Doctor with matters concerning his personal life to leave more time for him to tend to patients.

●Former Board member of Stillwater Estates Property Owners Association

●Former Choir member at Saint Timothy’s Lutheran Church

References available upon request.

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