Home Health/ Customer Service Pharmacy Technician/
Resume:
MICHELLE WALTON
Johnson, Kansas
***********@*****.***
Highly skilled pharmacy technician with over 20 years of experience in managing pharmacy operations, payroll, and delivering exceptional customer service. Certified CNA with a compassionate approach and expertise in providing personalized care to elderly clients. Seeking a challenging role where I can utilize my strong organizational, technical, and caregiving skills.
WORK EXPERIENCE
Certified Nurse Assistant
12/2023 to 08/2023
Home Health experience, 4 years
Provide compassionate and personalized care to elderly clients in the comfort of their homes. Assist with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support. Administer medications as prescribed, maintaining accurate records and ensuring adherence to medication schedules.
Monitor clients' vital signs, record observations, and report any changes to the healthcare team. Offer emotional support, companionship, and engage in stimulating activities to enhance clients' well-being. Collaborate with healthcare professionals, including nurses and therapists, to provide comprehensive care. Maintain a safe and clean environment, ensuring proper hygiene and infection control protocols. Upheld HIPAA laws and regulations.
Registered Pharmacy Technician
05/2003 to 03/2022
Waldron's Pharmacy
Johnson, Kansas
Assisted pharmacists in prescription processing, medication dispensing, and patient counseling. Managed inventory, including ordering, receiving, and monitoring stock levels to ensure optimal availability. Maintained accurate records of controlled substances and assisted in complying with regulatory requirements. Led payroll administration, ensuring accurate and timely processing of employee salaries and benefits. Implemented efficient systems for tracking employee hours, managing vacation and sick leave, and handling payroll taxes.
Collaborated with team members to streamline workflow, improve efficiency, and enhance customer service. Ensured HIPAA laws and regulations were upheld.
SKILLS
Microsoft Office - including Excel and Word - 10+ years Payroll administration and record keeping - 10+ years Attention to detail with accuracy - 10+ years
Strong communication and interpersonal skills - 10+ years EDUCATION
Victory Life Academy
High school or equivalent
Dodge City, Kansas
08/1988 to 05/1990
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