Stephanie Gonzalez

702-***-****

adznl6@r.postjobfree.com

**** *. ****** *** #*

EDUCATION

Pahrump Valley High School class of 2020

WORK EXPERIENCE

SAFE student instructor at J.G. Johnson (September 17, 2018 to May 10th 2020).

● Develop and implement procedures for managing the class effectively during instruction, incorporating various groupings of children K-5

Southwest Cardiovascular Receptionist ( June 23, 2020 to November 9, 2020 )

● Managed a multiple phone line system, able to direct and coordinate for patients needs, checked and responded to patient voicemails, checked patients in and out quickly and efficiently, scheduled patients for upcoming appointments and testing . Nevada pediatric specialist (March 2021 to May 2021)

● Checked patients in and out, verified insurance information, verified for patient identification, updated patients documents, room in patients. Faxed over referrals and paperwork, requested for medical records, scanned papers and placed correct information in the patient's portal and Triage.

American Dental ( May 2021 - March 2022)

● Greeted patients, checked in patients, checked on eligibility for private insurances and Medicaid. Had patients fill out new patient packets and put it in the system. Scanned ID cards and insurance cards and placed it in the patients account.

● Faxed/emailed referrals to different specialists, answered phone calls on a day to day basis scheduled patients and helped them with any questions.

● Checked out patients, did billing, would submit claims out to insurance, would call insurances if any submissions weren’t approved and check on explanation of benefits. Do breakdowns of insurances and call on a monthly basis to check the eligibility. Optimal Therapy Patient Care Coordinator (April 2022 - Current )

● Ensure patients scheduled follow state law and individual insurance policy

● Manage schedules for multiple providers with different credentialing

● Coordinate referrals, collect co-pays and co-insurances, checked patients in and out promptly

SKILLS

● Bilingual in spanish (speaker and writer)

● Proficient in Microsoft Office & Excel

● Multitasker

● Quick learner

● Communication (eye contact,hand gestures,body language)

● EMR (electrical medical records)

● Works well independently and with a team

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