Rajeshwari Balakrishnan

Mob. No.: +965-********

Email Id.: adznjs@r.postjobfree.com

Personal/ Career Objective:

I am hard-working, motivated and enthusiastic with an experience of 19 plus years (India & Kuwait) of various positions with a proven track-record in administration and project management. I always strive to achieve the highest standard possible, at any given task and in any situation. I am accustomed to working in a challenging and fast-paced environment, particularly when dealing with multiple tasks and priorities at the same time. I have been involved in the HR process like Training, Induction, Job Analysis, Training & Development, Secretarial etc. with including company software applications.

Education:

Marketing Management Training from Avalanche Services (Chennai – India).

Bachelor of Commerce from Osmania University (Hyderabad – India).

Technical Skills:

PGDCA ( Post Graduate Diploma in Computer Applications).

Wings Applications.

Professional Experiences:

Worked for with M/s. Dar SSH International Engineering Consultants W.L.L. at their various projects as Senior Secretary & Document Controller (14.04.2016 to 08.09.2018) & (Feb 2023 to till date).

NBK Head Quarters Project Site.

Stem Cell Project.

Shiekh Abdullah Al Salem Cultural Center Project.

Kuwait University BP2.

Small Boat Harbor Project(KOC Marine Project).

KOC Housing Project.

IKARUS Tower.

Kuwait University – Academic Support.

Boubyan Project.

Roles & Responsibilities:

To manage all commercial and technical documents of the project .

Perform all clerical works which includes filing, typing, photocopying, fax correspondence and other works being assigned from time to time.

Maintaining and updating the database and manual filings.

Receiving and checking all incoming correspondence and transmittal of drawing documents.

Dealing with other staff or visitors, on the phone or in person.

Review each document for conformity and accuracy.

Keep all project documents orderly, complete and categorized for easy accessibility to specific records and projects.

Ensures delivery and receipt of all documents by deadlines.

Makes sure that controlled copies of latest approved documents are given to the appropriate staffs.

Maintains updated records of all approved documents and their distribution clearly.

Timely updating logs of incoming and outgoing documents.

Maintains the documents in the Document Control office under safe custody without any damage and easy accessibility.

Generate various document control reports as required.

Any other work required by the company under your profession.

Worked for M/S. MAKS General Trading Company as Secretary cum Coordinator (20.12.2019 to 15.10.2020).

Worked for M/s. United Education Company at their project Site American University of Kuwait as Executive Secretary (10.09.2018 to 16.11.2019).

Roles & Responsibilities:

To manage all commercial and technical documents of the project.

Perform all clerical works includes filing, typing, photocopying, fax correspondence and other works being assigned from time to time.

Maintaining and updating the database and manual filings.

General secretarial works and any other as assigned by the management.

Worked for M/S. Kuwait Indo Trading Company (KITCO) as Secretary (08.03.2014- 15.02.2015).

Roles & Responsibilities:

General Secretarial Works.

Screening of mails, registering and distributing the same.

Booking of Hotel to the guests and Marhaba.

Screening Calls and diverting to the concern authorities or Departments.

Applying Visa for guests.

Courier Bookings & Maintaining register of inbound & Outbound Couriers.

Drafting Mails and correspondence.

Drafting letters for factory visit and Free Distribution. Preparing certificates of factory visit attendees. Maintaining record of the same and forwarding to the concern head.

Assisting the concerned heads if required.

Worked for M/S. Intex Projects Private Ltd – Hyderabad as Office Administrator (05.06.2011 to 28.02.2013).

Roles & Responsibilities:

Checking day to day inward and drafting to the mails.

Organizing monthly employee meetings.

Responding to inbound and making outbound calls.

Remitting timely payments and depositing cheques in the bank.

Any as timely instruction from the senior authorities or management.

Worked for M/S. Sai Kiran Motors - Nalgonda as CDMS In charge and Administrator cum HR – Recruitment (01.08.2008 to 30.04.2011).

Roles & Responsibilities:

Core Responsibility: CDMS day to day punching of Vehicle sales, purchases and spare sales.

Administrator cum HR Recruitment: Induction of new Employees, demonstrating their work nature, employee enhancements, recruitments, Training and development of the Software & Customer Relation Management and Analyzing of Customer feedback from purchase to services and updating on the post vehicle service schemes.

Interacting with Company Officials and Service teams on update of issues and resolving.

Arranging monthly meetings with branch heads and staff.

Coordinating the various issues of branches, visiting branches monthly and resolving the issues with the management

Preparing day-to-day reports of Vehicle sales and Spare parts sales of all branches .

Checking inward and drafting of mails.

Dealing with Insurance of Vehicles and Renewals.

Contacting Insurance company with accident cases on claims.

Tele calling and generating enquiry referrals and collecting Customer feedback on the product and services.

Maintaining stock records vehicles and spares of all the branches daily.

Regular spares stock auditing of various branches monthly and yearly.

Organizing service camps on regular camps like seva service camp and mega service camp.

Worked for M/S. Insync Solutions, Hyderabad as HR-Manager (05.09.2006 to 25.07.2008).

Roles & Responsibilities:

Core HR Functions: Induction, orientation and socialization of new employees Discipline, attendance and leave management, work culture, policy manuals, employee relations, maintenance of personnel records, promotions, incentives, allowances & benefits.

Recruitments: Handling end to end recruitment process, conducting interviews, negotiating salaries with candidates

in par with prerequisites & keeping a tap on the numbers.

Sourcing from various job portals with the required skill set, Interacting & co-coordinating with the employees to maximize the referrals.

Induction: Handled induction for new hires. Properly administering the appropriate forms prior to employment acceptance. (Background Verification Form, Medical forms, PF forms etc.).

Exit Formalities –Coordinating employee exit formalities for HR, Finance & Information system & Coordinating

employee relieving & full & final settlement.

Facilities Management: Management of Cafeteria, Canteen Services, staff amenities.

Performance Management: Performance appraisal reports, task completion details, feedback reports & work measurement.

Reward & Retention Management: Rewarding good performance, designing recommendations for employees for retention, helping the employees in stress controlling, mentoring.

Training & Development: Training the subordinates in respective work areas, communication skills, motivation, leadership, interpersonal relations, feedback reporting, multiple tasks, scheduling training programs, evaluation of effective training.

MIS Reports: Responsible for MIS rollouts / reporting as per specifications on a daily, weekly, monthly, quarterly and as & when required basis.

Payroll process–Execute the payroll process, prepare breakup salary and look after the Reimbursement account etc.

Performance Appraisal -coordinating the Performance Appraisal process, ensuring that deadline is adhered to, conducting appraisal workshops analyzing increments.

Worked for M/S. Apex Technology Systems as HR (10.01.2006 to 25.07.2006).

Roles & Responsibilities:

Internal Recruitments.

Training the new employees.

Training the candidates going for consulate on H1 and clearing the related queries on HI Visa of the concerned.

Handle all the calls from the consultant.

Taking down the minutes of the meeting and sending them to concern dept. General HR profiles.

Worked for “State Adviser” Weekly Magazine as Sub-Editor cum Manager (08.03.1999–22.12.2005).

Roles & Responsibilities:

General administrative profiles.

Role of a PRO.

Writing articles, editing and proof correction.

Involved from reporting, page layout of each sheet, prioritizing each article in appropriate place & page and final printing.

Mailing and updating on various articles.

Marketing and advertisement. Bringing new referrals and customers for more circulation of the magazine.

Planning and executing new trainees, campaigning and encouraging new internship students from various colleges in the news media.

Trained 10 internship students under me.

Making bills of advertisements.

Interview the Authorities and famous Personalities from Government Offices, Political Leaders, Cine & other Versatile Personalities.

Coverage of programs of cultural programs, Rotary Club & Lions Club of various, sports etc.

Worked for M/S. Maruthi Air Couriers as Receptionist cum Office Assistant (15.04.1997 to 25.01.1999).

Roles & Responsibilities:

Receiving and screening inbound calls.

Interacting with clients and customers booking and Co – loading of documents and parcels.

Preparing bills and general petty cash maintenance.

Intimating the executives of their pickups and delivery of documents.

Answering the queries of customers.

Timely follow up with the delivery boys for pick and delivery of documents.

Regular follow up with clients for the payment.

Worked for M/S. Kothari Automobiles (Chennai) as Office In charge cum Telephone Operator (1.04.1996 to 05.09.1997).

Roles & Responsibilities:

Maintaining the stock records.

Respond to the calls of the clients and Customers.

Maintaining General Accounts.

Administrative works.

Maintain the Office Clean and tidy.

Welcome the Guests and assign to the respective offices.

Reply to the enquiry of customers by phone and emails.

Updating Visitor and customers details timely.

Strengths:-

Positive Thinking - Excellent Communication Skills

Ability to work under stress - Confident in any task.

Ability to understand and analyses - Self-Motivated.

Hard work and Aggressiveness - Quick learner, ability and flexible to adapt to new atmosphere.

I hereby declare that all the information mentioned above is true to the best of my knowledge.

Yours Sincerely

Place: Kuwait

Rajeshwari

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