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Quality Assurance Control

Location:
Kissimmee, FL
Posted:
September 12, 2023

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Resume:

Marguerita Curry

adznha@r.postjobfree.com

863-***-****

Quality Functional Consultant

Adept functional consultant well-versed in IT systems quality, analysis and control

A proven team leader with experience working independently or as program/project-based contributor. Driven by demands of the industry to cultivate methodologies conducive to a standardized process. With 15+ years’ experience leading multiple teams in project and non-project structured environments focused on business-specific software and technology solutions. In-depth skill sets tailored toward teams in demand of professional quality-ensured project development.

TECHNICAL PROFICIENCIES

Software & Technologies:

MS Access, Jira, PeopleSoft Payroll 9.2, PeopleSoft HCM 9.2, SQL, Query, Visio, AS400, PeopleSoft Financials, Ultra Editor, Electronic Data Interchange (EDI), PVCS Tracker, Microsoft Word, Excel, Project, AMP (Automated Mobile Page), SharePoint, UFT (14.5), HP Quality Center (ALM 12.5), Scrum Master, Rational CLM, QA Run, Functional Testing, UAT, Unit Testing, Regression Testing, Black, White Box, Waterfall, and Agile Testing Methodologies

PROFESSIONAL EXPERIENCE

QA Professional

Equiant Financial Service (April 2022 – current (April 2023)

Participate in all phases of the requirement gathering with clients

Create Business Requirement Documents

Develop/Create effective test plans

Create functional/regression/integration test cases to include all test steps

Outline the test execution process

Execute, review and track all test results

Create and track requirement to Test within Traceability Matrix

Setup, input, execute and track requirements, test cases and defects in Test Tool

Communicate test status to team members and senior leadership

Escalates issues by raising defects for root cause analysis

Report daily/weekly test execute and defect status

Participates in all phases of the Software Development Life Cycle (SDLC), partnering with appropriate groups to determine level of testing needed prior to implementation of project deliverables

UAT Lead - Customer Wholesale

Wells Fargo (May 2020 – May 2022)

Lead the development of test scenarios/ test cases for user acceptance testing UAT production validation and regression testing. Facilitate meetings with the Business and development teams to understand requirements – Onshore & Offshore model.

Perform test execution independently and regression test existing functionality when new software releases to the platform to include report findings.

Use Jira for development on findings in the UAT and PROD environment when off release or between test cycles in a systematic and descriptive manner.

Track quality assurance metrics to include defect densities and open defect counts. Support the Business Analysis team when required with defects / findings from prior projects.

Schedule and prioritize work and activities to meet target schedule quality scope and cost objectives. Ensure deliverables meet audit criteria.

Interact with multiple test teams to ensure project objectives are being attained.

Creates Integrated Test Plans for large complex projects. \Work independently on multiple projects in a demanding environment

QA Peoplesoft Payroll Functional Tester

New York State Comptroller’s Office (February 2019 – February 2020) Albany, NY

HP-ALM Administrator – Review test and automate test scripts, design and customize each module to include workflow and document preparation. Setup, create, upload and manage all test documents to include defect tracking for 9.2 Peoplesoft Payroll Upgrade Project.

Organize and create data validation scripts 9.1 – 9.2 versions, track and create metrics for all testing phases.

Writing and executing SQL Queries to retrieve data for validation and verification, write VBasic automated scripts.

Conduct daily stand up, UAT and defect meetings.

Add and update users in ALM, review and upload all test scenarios into test management system as well as monitor daily test progression.

QA Manager Quality Analyst

First Data - EF Tax Payment System (Sept 2016 - Sept 2018)

Proactively improved company policies, procedures, and strategies.

Studied and gathered information from various company departments and sources to streamline effective company procedures for on-time rollouts of projects. Discerned individual and team needs for quality assurance on various projects. Routinely communicated with employees verbally and in technical documentation with varying levels of functional understanding, to ensure effective company collaboration. Regularly collaborated and reported to upper management, while providing the business with newly revamped solutions.

Key Achievements:

Track and update employee bi-annual/annual performance in PeopleSoft Recruitment, determine annual compensation as it relates to PeopleSoft Payroll and evaluate and update employee Time and Labor information. Created a team to review all project documentation, reducing repeated errors and approval time by 40%.

Working extensively on creating test case, script, writing, track and reporting out defect using the HP ALM tool.

Implemented the 508 Automation accessibility tool, streamlined our defect reporting and management process, reducing project defects by at least 80%.

Managed several projects simultaneously, – (Spanish, ACH Debit, 508 Accessibility and Fraud) delivered all projects on time and 10% below budget.

QA Team Lead

Frontier Communications (November 2015 – September 2016)

Directed all QA department operations and projects

Regulated project schedules and project delivery times- Onshore & Offshore model.

Lead design of project’s user interface controls and promoted effective communication between local and offshore team members to include UAT.

Collaborated with and provided updates and reports to management on ongoing projects. Consistently reviewed and updated data models for all projects.

Directed and implemented all QA standards and policies.

Lead the testing and conversion of a Verizon technology to Frontier Communications project. Reported, tracked, and mediated defects, create and executed SQL queries . Ensured most effective use of UAT QA resources for each assignment.

Key Achievements: Successful on time and budget conversion lead to $10.3M in revenue.

QA Program Test Engineer

Express Scripts (January 2014 – November 2015)

Lead outgoing pharmaceutical projects and QA department Onshore & Offshore operations as manager over quality control.

Managed QA department employees and resources, domestic and abroad. Distributed project assignments to teams and top QA Analyst. Oversaw and guided User Acceptance Testing of all company applications.

Employed software testing methodologies to ensure compliance of all projects, while reporting any defects and providing regular status reports to superiors.

Gathered data for quality control using technologies such as SQL, Query, and Visio. Set compliance requirements and ran regression and functional compliance testing for projects. Engaged team members in meeting project deadlines and standards.

Senior PeopleSoft Financial Quality Analyst & Lead Systems Analyst

Marriott Vacation Club Int (2000 - 2013)

Lead test conversion and implementation of PeopleSoft Financial software (Billing), Web Reservation, and loan contracting applications with Onshore and Offshore staff.

Regularly ran compliance testing with PeopleSoft Query software to ensure optimal operation of applications.

Reported all compliance operations and issues to superiors.

Oversaw order change requests to ensure proper software defect mitigation.

Engaged with and trained junior QA colleagues in proper quality assurance testing and reporting methods. Reviewed and audited company projects.

Collaborated with business partners and associates on QA requirements and standards.

Additional experience with Marriott Vacation Club as Finance/Internal Revenue Liaison, Invoice Coordinator, Research Coordinator, and Payment Processor.

EDUCATION & CREDENTIALS

Oracle University (2018)

PeopleSoft/HR/Benefits 9.2 PeopleSoft Time and Labor North America

Master of Business Administration, Finance (2012) Colorado Technical University, Colorado Springs, CO

Bachelor of Business Administration, Information Technology (2011) Colorado Technical University, Colorado Springs, CO



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