** ***** ***** ****

Rochester NY *****

C: 585-***-****

E: adzng3@r.postjobfree.com

RESUME: PATRICK A. FISHER

Senior professional seeks employment providing customer service in a team environment.

EXECUTIVE SUMMARY

Proficient using MS Word, Excel, MS PowerPoint.Accurate data entry.

Strong organizational and multitasking skills.

Professional work ethic. Positive attitude. HIPAA compliant.

EXPERIENCE

RETAIL SALES ASSOCIATE

Wegmans Food Markets, 1500 Brooks Avenue, Rochester NY 14624

- Front-end customer relations: Eastway Store, 1900 Empire Blvd., Webster NY 14580

Excelled providing concierge service to customers

Facilitated multiple cash and credit card transactions

Responsible for timely service and accountable for accurate money handling.

RECRUITMENT COORDINATOR

University of Rochester Medical Center, 601 Elmwood Ave., Rochester NY 14642

- Supported human vaccine research studies sponsored by National Institutes of Health (NIH)

Represented URMC Infectious Disease Unit at NIH conferences

Designed and implemented culturally diverse marketing strategies

Developed community based education plans compliant w/ protocol, IRB and HIPAA

CONSULTANT [Modis: Blackstone Technology Group]

Boeing Company (Helicopter Division), 5000 E McDowell Rd., Mesa AZ 85215

- Consulted on a publishing team for Electronic Technical Repair Manual (Apache 64)

Communication Liaison to United Kingdom and US Boeing Company managers

Ensured documentation complied with ISO 8879:1986 SGML and MIL-M28001B

Designed & instructed SGML computer-based training modules

BUSINESS ANALYST

Eastman Kodak, Customer Services Division, 343 State Street, Rochester NY 14650

• Trained technical writers using Standard Generalized Markup Language (SGML)

• Isolated productivity issues and solutions for Kodak’s national call center: ScanPlus

EDUCATION: AAS Data Processing, Genesee Community College

COMMUNITY ACHIEVEMENTS

Founder: Us TOO Rochester, a nonprofit 501c3 support group for men’s health (2012-2018)

ESL Jefferson Award Recipient: Regional recognition for sustained volunteerism (2014)

Veteran: US Army, Sp4. Ordnance, Artillery Computer Repair [34G20]

Contact this candidate