Customer Service Social Media
Resume:
TAMISHA
DERRICK
T
D Hollis, Queens, NY *****,
adznfd@r.postjobfree.com
PROFESSIONAL SUMMARY
Resourceful and innovative Writer with extensive experience, an unwavering commitment to content quality, and meticulous proofreading skills. Excel in fast-paced, deadline-driven environments, consistently exceeding expectations by delivering creative solutions. Adept at collaborating across sectors and platforms, creating dynamic copy and content. Possess a keen eye for detail, a distinct brand voice, and a passion for storytelling. A flexible and dedicated team player, recognized for punctuality and a positive attitude. Eager to contribute and learn while providing excellent customer service.
SKILLS
• SFX Proficiency • Content Research • Screenwriting for Feature Films
• Work Delegation and Tracking • Problem Solving • Business Relationship Development
• Attention to Detail • Subcontractor Management • Written Proposal Development
• Team Guidance and Management • Schedule Coordination • Specification Writing
• Proposal Review • Cost Reduction • Customer Needs Assessment
• Employee Hiring and Training
EXPERIENCE
Logistics Coordinator January 2022 - March 2023
Gopuff NY
Attained highest customer feedback ratings through excellent service, clean and sanitary shopping practices, and effective communication with drivers and recipients
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• Expertly resolved issues, optimized service levels, and coordinated product movement with internal entities. Rebranding Consultant/Content Developer Writer January 2018 - December 2020 Luxe Lather Soap Co US Los Angeles, CA
• Employed photos on social media for business promotion
• Provided expertise in web content engagement, SEO, and digital media strategies
• Composed, edited, and published articles and blog posts, utilizing SEO best practices
• Tailored content to target audiences, boosting website traffic and engagement
• Led process improvements, resulting in reduced inventory value and increased order processing efficiency
• Re-Branding/SEO Content/Marketing Consultant/Online Content
• Led online rebranding strategies, increasing organic website traffic and customer loyalty
• Crafted keyword-rich content, ensuring accuracy and adherence to branding and SEO standards
• Collaborated with creative teams and senior staff, achieving shared visions and compelling marketing materials. Officer January 2014 - December 2016
MTA US New York, NY
• Applied de-escalation techniques, compassion, and combat skills in managing disturbances
• Issued traffic tickets and produced incident reports adhering to commissioner specifications
• Performed CPR and rescue techniques during medical emergencies. Assistant Producer January 2013 - December 2013
Glory Records US New York, NY
• Maintained production schedules, communicated with teams, and executed creative vision within budget and schedule
• Cultivated a professional studio culture and ensured compliance with network and legal requirements
• Evaluated content performance and utilized latest production techniques for high-performing content. EDUCATION
The Film & TV Industry Essentials January 2023
NYU/TISCH, New York, NY
Associate of Science - Film And Video Production/ Audio Engineering January 1999 Five Towns College, New York, NY
ACCOMPLISHMENTS
• Compliance Officer for TV and Film Production at Health and
• Education Services (2021)
• Certified in Set Hygiene and CPR/Bloodborne Pathogens (Red
• Cross, 2018)
• AVID Editor Certified (Downtown Community Television Center
• Licensed Pyrotechnician (Grucci's, New Jersey, 1998) REFERENCES
REFERENCES available upon request
AFFILIATIONS
Licensed Pyrotechnician CPR, Bloodborne Pathogens (Red Cross) AVID Editor (Downtown Community Television Center) American Pyrotechnic Engineer (Grucci's, New Jersey)
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