DEBRA DE LA ROSA
El Paso, TX *****
adznf9@r.postjobfree.com
Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Menu memorization
Point of Sale (POS) system operations
High-volume dining
Table Bussing
03/2019 to 08/2019
MAMA'S KITCHEN
Odessa, TX
Waitress
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits. Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Prepared salads, appetizers and garnishes to assist kitchen staff. Stocked server areas with supplies before, during and after shifts. Maintained accuracy while handling payments, giving change and printing receipts to customers. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales. Maintained polite and professional demeanor to patrons to encourage inquiries and order placements. Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages. 01/1999 to 07/1999
PIZZA HUT
El Paso, TX
Waitress
Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties. Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Prepared salads, appetizers and garnishes to assist kitchen staff. Stocked server areas with supplies before, during and after shifts. Maintained accuracy while handling payments, giving change and printing receipts to customers. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales. GED 12/1995
J M Hanks High School, El Paso, TX
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING