Melissa Schaffer
Lock Haven, PA *****
*****************@*****.***
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Work Experience
Office Manager
Day By Day Schooling - Lansdale, PA
January 2010 to July 2020
• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Prepared meeting materials and took clear notes to distribute to stakeholders. Floor Manager
Kmartcorp - Gaithersburg, MD
June 1996 to May 2009
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Made personal recommendations for customers by sharing product knowledge and demonstrating product.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
• Managed full team schedule to maintain adequate coverage. Education
BBA in Business Management
Community College - Rockville, MD
May 1994
BBA in Interior Design
Community College - Rockville, MD
May 1994
Skills
• Team management
• Report Preparation and Analysis
• Stocking
• Office management
• Administrative experience
• Filing
• Staff Training
• Leadership
• Management
• Organizational skills
• Sales
Links
http://il.com