Customer Service Office Manager

Profile

Highly trained and motivated individual who is looking forward to my next challenge. I have strong written and verbal communication skills that allow me to easily communicate with others. My determination for excellence will allow me to excel in any endeavor your company has to offer.

Skills Summary

Sales Management

Scheduling/ Performance Tracking

Sales Marketing

Customer Service

Employee Relations

Auditing

Problem Solving

Microsoft Office

Saraland Smiles April 2022-Present

Patient Coordinator

Saraland, Al

Schedule Audit

Verify Insurance

Build Schedule

Batch claims

Write narrative

Complete end of day

Complete ageing reports A/R

Order office supplies and Clinical Supplies

Patient Consults on treatment plans

Make daily deposits

Aspen Dental April 2017- April 2022

Office Manager

Mobile, AL

Responsible for daily non-clinical operation

Provide superior patient customer service

Build schedule for 6 providers

Audit Schedule

Manage KPI’s

Verify Insurance

Treatment Plan Coordinator

Implementing procedures and policies

Advance America March 2015- April 2017

Store Manager

Mobile, AL

Assist customers with advance loans or renewal of payday loans and titles.

Order office supplies

Create Schedules

Prepare Budget

Sales Marketing

Collections

Faulkner University (August 2016- August 2018)

Mobile, AL

Bachelor of Science

Theodore High School

Theodore, AL

H. S. Diploma (2000)

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