Customer Service Representative
Resume:
Tia Wallace
Atlanta, GA *****
adzn9b@r.postjobfree.com
Providing Exceptional Service ... Building Loyal Relationships... Excellent Problem Solving Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Quality Analyst
Mauser Packaging Solutions - Homerville, GA
February 2023 to May 2023
• Check product to make sure that he meets all standard
• Test products to make sure they meet standards and measure out quantity to make sure no items are found in the product
• Check to make sure that all lines are running properly and safely
• Write tickets for defective items in store it in database Benefits Specialist
Alight Solutions - Remote
October 2022 to March 2023
• Enroll employees into health benefits
• Prepare retirement plans for retirees
• Support different companies for benefits enrollment Merchandiser
Driveline Retail Merchandising - Valdosta, GA
October 2022 to February 2023
• Reset an update stores with new merchandise
• Create ideas that attracts customers attention to make a purchase on merchandise in the store
• Use a planogram for description of how items should we stocked Transportation Coordinator
Access2Care - United States
May 2022 to October 2022
• Take inbound calls from customers who receive a special kind of insurance to schedule them transportation to and from doctors.
• Update clients information as necessary and make sure everything is input correctly Utility Worker
Saft america - Valdosta Commercial Historic District, GA October 2021 to May 2022
• Build batteries for airplanes and cell phone companies
• Test batteries for proper use
• Scan products to ensure they ship correctly
Chemical Operator
CJB Industries, Inc. - Valdosta, GA
February 2020 to May 2021
• Weigh product to make sure it meets requirements
• send it to be boxed up
Recieving Associate
Home Depot - Lake Park, GA
June 2015 to January 2020
• Receive freight into the building
• Check to make sure freight is not damaged
• Transfer freight across the building
Line Operator
Sunset Farm Foods Inc - Valdosta, GA
January 2010 to May 2015
• Operate machine
• Stuff sausages on production line
• Pack meat
Customer Service Representative
eLead1ONE - Valdosta, GA
June 2009 to January 2010
• Call customers to set up an appointment for oil changes and other vehicle needs.
• Contact customers to update info and to pitch them an opportunity to upgrade their vehicle. Deboner
Pilgrim's Pride - Live Oak, FL
April 2004 to May 2009
• Cut parts from whole chicken
• Remove bones from chicken
• Pack chicken parts
Education
Georgia Military College - Valdosta, GA, US
January 2011 to December 2012
Hamilton High School - Jasper, FL, US
Skills
• Oil change
• Microsoft Excel
• Materials Handling
• Sales
• Microsoft Outlook
• Computer networking
• Order Picker
• Shipping & receiving
• Freight
• Leadership
• Forklift
• English
• Delivery Driver Experience
• Order Picking
• Packaging
• Communication skills
• Telecommunication
• Pallet Jack
• Machining
• Computer skills
• Driving
• Customer service
• Computer operation
• Manufacturing
• Warehouse experience
• Microsoft Office
• Microsoft Word
• Organizational skills
• Quality Assurance
• Stocking
• Inventory Control
• OSHA (5 years)
• Computer literacy
• Typing
• Time management
• Technical Support
• RF Scanner
• Merchandising
• SAP
• SAP CRM
• Microsoft Powerpoint
• Quality Control
• Oracle
• ERP Systems
• Reach Truck
• Microsoft SharePoint
• Pricing
Certifications and Licenses
Pallet Jack Certification
Driver's License
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