Customer Service
Resume:
Paula Smith
Lexington, SC *****
adzn97@r.postjobfree.com
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Dedicated Photographer exhibiting true love for craft, art and science of photography process. Seasoned professional at using camera lenses, controls and composition to capture stunning results. Consistently enhancing creative insight through projects and professional workshops. Highly-skilled Photographer driven to fulfill planned concepts or desired results for projects. Flexible and gifted at tackling obstacles while meeting creative goals. Exceptional skill working with Software. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction. Work Experience
Sales Associate/Cashier
Sandler's Diamonds & Time - Columbia, SC
April 2023 to Present
Professional Photographer
Glass Vault Images - Lexington, SC
August 2018 to Present
• Planned and prepared for on-location and studio shoots.
• Edited, toned, captioned and uploaded photographs for publication.
• Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
• Photographed high-quality images for various print and digital projects.
• Archived photographs on computers and servers.
• Selected and set up appropriate props, backdrops and lighting.
• Handled cameras operating at several thousand frames per second.
• Increased production rates by regulating workflow to meet consumer needs.
• Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
• Digitally edited photos to enhance appearance.
• Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
• Produced album publicity photo sessions for artists. Housekeeper Team Supervisor
Charlestons Best - Charleston, SC
March 2014 to May 2016
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Project Management
• Timelines and Milestones
• Time Management
• Teamwork and Collaboration
• Restocked room supplies such as facial tissues for personal touch with every job.
• Adhered to professional house cleaning checklist.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
• Placed orders for housekeeping supplies and guest toiletries.
• Worked with front desk to respond promptly to all guest requests.
• Used internal software to process reservations, check-ins and check-outs. Housekeeping Supervisor
Ashley Inn Bed And Breakfast - Charleston, SC
March 2012 to June 2015
• Communicated repair needs to maintenance staff.
• Worked with front desk to respond promptly to all guest requests.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Placed orders for housekeeping supplies and guest toiletries.
• Completed schedules, shift reports and other business documentation.
• Improved process efficiency through effective inventory control in alignment with client standards.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Managed laundry sorting, washing, drying and ironing.
• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
• Drove improvements to workflow and room turnover with hands-on, proactive management style.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Followed through with client requests to resolve problems.
• Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Education
High School Diploma
Hanahan High School - Hanahan, SC
June 2008
Skills
• Adobe Photoshop
• Strong Compositional Skills
• Professional Relationships
• Digital Enhancements
• Canon Mark II Proficient
• Lighting Expertise
• Lighting and Angles
• Business Growth
• Industry Trends
• Wedding Photography
• Online Sales
• Event Shoots
• Customer Deliveries
• Equipment Selection
• Location Shooting
• Creative Solutions
• Operational Efficiency
• Project Deadlines
• Advanced Retouching
• Visual Design
• Customer Service and Assistance
• Client Relationships
• Issue and Conflict Resolution
• Managing Operations and Efficiency
• Adobe Lightroom
• Branding
• Cash handling
• Marketing
• Hospitality
• Customer service
• Phone etiquette
Assessments
Sales skills — Proficient
October 2022
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
October 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
October 2022
Responding to customer situations with sensitivity Full results: Proficient
Data entry: Attention to detail — Proficient
October 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Medical receptionist skills — Proficient
May 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Verbal communication — Proficient
November 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Work motivation — Proficient
October 2022
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
October 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient March 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Retail customer service — Proficient
October 2022
Responding to customer situations in a retail setting Full results: Proficient
Scheduling — Proficient
October 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Sales fit — Proficient
October 2022
Measures the traits that are important for success in sales positions Full results: Proficient
Call center customer service — Proficient
October 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Project timeline management — Proficient
October 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Publications
Farm Wedding
https://www.shutterupmagazine.com/issues/
October 2022
Issue 350
Contact this candidate