E-mail: adzn87@r.postjobfree.com

Contact: 512-***-****

Nandhini Sujith

Objective

Efficient project coordinator and System Analyst with 7+ years of experience. Highly organized and skilled in interpersonal communication. Strong collaborator with experience managing all aspects of complex projects, including setup, contract development, invoicing, processing, budgeting, and final delivery. Results-orientated with proven abilities in strategic planning, project management, process improvement, organization, and developing strong relationships with clients to ensure loyalty. Superior work ethic with the ability to determine and maintain project milestones and develop strategic solutions to demanding problems in deadline-driven environments. Worked as Oracle DBA with strong technical and communication skills and collaborated with clients.

Profile

Over 7 years of Project Coordinator, System Analyst and worked in Oracle implementation and upgrade in Global Banking and Manufacturing industries.

Worked on a team of two project coordinators in a banking and IT environment. Handled multiple projects with agile and lean methodologies.

Prepared Excel spreadsheets, reports, and PowerPoint decks for meetings between cross-functional team members.

Used conflict resolution skills to resolve disputes between employees, clients, and vendors, typically within minutes of being made aware of the issue.

Have done Internal team training implementation of project and designing of project plans.

Managed budget for multiple projects valued at over $100,000 each.

Coordinated with internal teams and external vendors for the successful completion of project.

Have also worked as a Primary support for database related issues with clients before moving to project coordinator.

Responsible for working with development team to complete releases with proper documentation of rollouts and upgrades.

Worked in team to support 24/7 Development/Production/test environment.

Certificate database administrator and worked on implementation, support, and upgrade for different oracle database.

Participated in design, document, and deployment of database.

Career Summary

July 2006 – May 2007 Sutherland Global Services, DELL, India

June 2007 - April 2011 HCL Technologies, India

May 2011 - Sep 2012 Royal Bank of Scotland, India

July 2021 - Current HCL Verizon, USA

Skills

Communication skills

Leadership

MS Office

Decision-making

Time management

Report generation

Problem-solving

Computer skills

Teamwork

Active listening

Vendor management

Generating reports

MS Excel

PowerPoint

Service Now

Remedy

SQL

Requirements gathering

Working with cross-functional teams

Meeting preparation

Scheduling

Budgeting

Oracle Database

Technical Certification

The Information Technology Infrastructure Library Certified

Career History

HCL AMERICA July 2021 – Current

Role: Project Coordinator/Project Manager Client: VERIZON

Responsibilities:

Experience managing projects, reporting, and data analysis.

Hands-on knowledge and experience executing and managing implementation project tasks.

Experience coordinating multiple tasks at a time while ensuring that project goals are met on time and within budget.

Experience with project meeting support, status reporting

Experience in working with budgeting.

Create and revise reports and slide decks for over 200 team members across departments.

Collect data periodically to manage and evaluate project completion and success.

Instruct and advise employees regarding project plans.

Assist project manager by scheduling meetings and contacting team members.

Monitored and reviewed financial documents.

Assisted project manager in mitigating potential risks and considering multiple outcomes.

Addressed and resolved conflicts between clients, vendors, and team members.

Prepared Excel spreadsheets, reports, and PowerPoint decks for 130+ meetings between cross-functional team members.

Used conflict resolution skills to resolve disputes between employees, clients, and vendors, typically within minutes of being made aware of the issue.

PROJECT MANAGEMENT AND LEADERSHIP

Provides the project manager support and assistance in scheduling, documentation, budgeting, and communication.

Knowledge of project planning, scheduling tools, and project lifecycle methodologies

Multi-task, learn and apply new skills quickly.

Assisting with creating and monitoring various overall IT program, IT program track, and IT Project track documents and tools Creates and manages SharePoint Site Creates and manages Box/Cloud-Based Collaboration Tools

Create and manages detailed level consolidated project plan Performs scheduling, coordination, project planning, tracking, issues, and risk management, change management, and reporting.

Experience working with IT Project plan development.

Experience handling multiple projects concurrently.

Experience with creating formal documentation (policy, process, etc.)

Create and manages detailed level consolidated project plan.

Strong competency in Microsoft Office Excel and PowerPoint

Demonstrated ability to provide a superior level of customer satisfaction and maintain customer confidence.

Proven ability to understand how technical decisions relate to business expectations and vice versa.

Actively pursues personal development to ensure growth and the ability to demonstrate a high level of quality and productivity.

Technical Environment: MS Excel, MS Office, PowerPoint, SQL, Oracle, Linux, Power BI, ServiceNow

Royal Bank of Scotland (RBS). May 2011 – Sep 2012

Role: Project Coordinator Client: GBM (Global Banking and Markets) and NV (ABN AMRO)

Responsibilities:

Performed administrative duties for projects while working closely with project management, subcontractors, and clients.

Organized subcontractors to provide customer service while staying within budget limitations.

Worked with Project Manager and Construction Manager to ensure completion of projects.

Scheduled work for homeowners and subcontractors.

Processed accounts payable/incoming and outgoing mail.

Prepared work orders and expense reports as needed.

Created and maintained vendor/homeowner files.

Optimized revenue by developing cost-reduction activities via efficient supplier development and resourcing.

Collaborated with other administrative staff on projects/initiatives while exceeding company-based goals.

Completed executive level administrative support for the project managers.

Absorbed responsibilities of office manager, event planner, sales team manager, and accountant.

Drafted and presented project proposals with Business Development Team.

Directed and managed sales team through implementing Salesforce software.

Safeguard the integrity of the electronic and hardcopy documentation library by carefully following all current processes and procedures.

Project Management of several capital projects on the site.

Complete forms in accordance with company procedures.

Project management activities for Advisory Boards, Committees, and global meetings.

Monitoring and maintaining oracle databases on Red Hat Linux. Providing support to the development team and handling release schedules.

Coordinating the scheduled backup procedures with clients for daily basis.

Developed, revised, and implemented policies, standards, procedures, and guidelines necessary to effectively administer the database environments.

Diagnosed Oracle bugs and coordinating with Oracle support through meta link to resolve them in timely manner.

Extremely dedicated, self–motivated, Pro-Active, and willing to assume responsibility.

Technical Environment: MS Excel, MS Office, PowerPoint, SQL, Oracle, Linux, Power BI

HCL Comnet Systems and Services Ltd June 2007 – April 2011

Role: Senior Specialist Client: IKEA and SPANSION

Responsibilities:

Worked with customers by telephone or in-person to provide information about products and services.

Conducted research and compiled data on upcoming projects.

Responded to inquiries via phone or email.

Determined manpower needed on projects and scheduled crews.

Set up and maintain paper and electronic filing systems for records, correspondence, and other materials.

Collected deposits and payments or arranged for billing procedures.

Managed day-to-day procedures on local projects.

Compiled and forwarded project information to our corporate location.

Planned and directed administrative functions of the office including the development and implementation of administrative policies and procedures.

Manage several client financial relationships by researching and analyzing accounts and preparing financial statements.

Produce reports, letters, and other documentation using word processing equipment.

Provided administrative support for the project IKEA – Sweden based as a backup in a Unix environment.

Provided primary administrative support for Oracle databases in UNIX and NT environments.

Experience in providing 12X7 on-call support to maintain all Databases up and running in a Production environment.

Coordinated with Oracle Meta link for results.

Technical Environment: MS Excel, MS Office, PowerPoint, Unix, Oracle, Windows OS

Sutherland Global Services July 2006 – May 2007

Role: IT Analyst Client: DELL

Responsibilities:

Handling Calls for Providing information and Supporting Printers, Personal Computers and

networking products

Troubleshooting Hardware and Software related issues on the Laptop and Desktop computers

Operating System (Windows, ME, XP, Vista,) Troubleshooting

Setting wireless connection and creating a Guest Wireless account.

Troubleshooting Internet issues (Cable modem, Wireless Connections, LAN), Internet Explorer

issues, Hardware issues, Microsoft Outlook and Outlook Express and Windows OS

Knowledge of Basic Networking. IP, DNS, DHCP, and Routing.

Managing the Support Floor, Clarifying agent’s product, and process doubts

Handling Escalation Calls to provide Second Level Support

Monitoring Agents calls and giving feedback

Supporting, training, and doing new service desk agent orientation.

Have worked as a Team Lead for 5 months – creating roaster and providing support for the

team to work and excel.

Technical Environment: MS Excel, MS Office, MS Outlook, PowerPoint, Windows OS

Academic Qualifications

Bachelor of Computer Science Engineering from Anna University, Year 2005. Percentage 76%

Declaration

I hereby solemnly affirm that all the details provided above are always true to the best of my knowledge and belief and that, I shall carry myself in a manner that lends dignity to the organization and is worthy enough of the person.

Nandhini Sujith

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