Alexis D. Howard
Katy, TX *****
T: 225-***-****
E: adzn7p@r.postjobfree.com
An organized, detailed oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Pharmacy Technician, Central Pharmacy
Central, LA — January, 2023 - July, 2023
• Prepare new prescription and refill requests for patients
• Dispense medication to patients per the prescription, or provider’s orders
• Packing and labeling a prescribed medication
• Process insurance claims
• Tracking inventory
• Prepare compounded medications using sterile and non-sterile processes
• Fill automated dispensing machines
• Repackage bulk medications
Pharmacy Technician/Appeals Coordinator, Medical Pharmacy Zachary, LA — 2015 – 2022
● Responded to and resolved all verbal and written complaints from customers and/or contracted providers
● corresponded with customers, providers and regulators regarding decisions and actions
● Worked collaboratively with the claims, customer service, appeals, and medical management departments with contracted nursing homes and hospitals.
• Preparing new prescription and refill requests for patients
• Dispensing medication to patients per the prescription, or provider’s orders
• Packing and labeling a prescribed medication
• Processing insurance claims
• Tracking inventory
• Preparing compounded medications using sterile and non-sterile processes
• Filling automated dispensing machines
• Repackaging of bulk medications
Summary
Experience
AH
Adult Literacy Instructor, Kristy McCullough Adult Learning Center Baton Rouge, LA — 2013-2015
• Instruct students in an understanding, patient, and engaging manner.
• Maintain copies of curriculum, make changes to curriculum under advisement of Lead Instructor, and modify curriculum to meet individual student needs.
• Keep track of individual student progress for weekly staff meetings.
• Proctor baseline and progress testing for students.
• Record student enrollments, tests, gains, exits and completions in grant databases.
• Tutor students one on one in-person and via Zoom in math, science, social studies, and reading/language arts.
Engage with social services staff team to follow case management of students
• Attend outreach fairs and community events to recruit for Adult Education programs, as needed
Pharmacy Technician, Medical Pharmacy
Zachary, LA — 2009 2012
• Preparing new prescription and refill requests for patients
• Dispensing medication to patients per the prescription, or provider’s orders
• Packing and labeling a prescribed medication
• Processing insurance claims
• Tracking inventory
• Preparing compounded medications using sterile and non-sterile processes
• Filling automated dispensing machines
• Repackaging of bulk medications
Administrative Assistant / Call Center Coordinator, TNT Enterprise Baton Rouge, LA — 2005 2008
• Provided information, resolved problems, and advised customers on products and/or services, ensuring customer satisfaction.
• Responded to customer inquiries and provided information pertaining to modifications of existing or potential orders.
• Organized workload to ensure deadlines were met; scheduled work assignments in order of priority and date received.
• Researched information, compiled statistics, gathered and computed various data.
• Initiated code, reviews, and processed work orders for products and/or services.
• Resolved customer requests for adjustments in work orders or billings.
• Reviewed, monitored, and processed all correspondence to and from customers; coordinated the submission of periodic reports to management.
• Created and maintained manual and computerized records of equipment inventory, work orders, accounts payable and billing records, and other pertinent information.
• Recorded and monitored labor and payroll data for the shop.
• Performs miscellaneous job-related duties as assigned. Southern University A&M College
Baton Rouge, LA Biology — 2012 - 2016
● Microsoft Office proficiency
● Team building
● Exceptional written and verbal communication skills
● Employee recruitment and training
● Extensive knowledge of medical terminology
● HIPPA trained
● Patient counseling expert
● CPR certified
● Pharmaceutical storage awareness
Available upon request.
Education
Skills
References